• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-14-2021 06:53 PM - last edited on ‎04-29-2021 11:49 AM by Retired

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)
Product Number -X7T51UA

Serial number [Personal Information Removed]
Also in the memory section, I see a red note: Part 820570-005 is no longer supplied. Please order the replacement, 937236-855
What does it mean?

1 REPLY 1

‎04-14-2021 06:58 PM

HP Recommended

Hi:

 

Your notebook supports 2 x 8 GB of DDR4 memory.

 

The memory upgrade info can be found in chapter 1 of the service manual...

 

h10032.www1.hp.com/ctg/Manual/c05087748

 

This would be a compatible 8 GB memory chip for your model...

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial.com

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.