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‎04-27-2023 02:03 PM

HP Recommended

Hello i buy the laptop HP 15s-fq5244nw and i want upgrade the memory ram.
I don't know the maximum limit it can support (16 gb or 32 gb) and also i can't find the specs to Official site.
Can you help me ?

 

Thanks

 
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1 person had the same question
7 REPLIES 7

‎04-27-2023 02:20 PM

HP Recommended

I am unable to find any information on your notebook.

 

Can you provide the system SKU from the system information dialogue in Windows?

 

In Windows type msinfo in the search box and the click on the system information app that appears above it.

 

Look for the system SKU in the list and post it in your next reply to your thread


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‎04-27-2023 02:26 PM

HP Recommended

SKU is   712N3EA#AKD

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‎04-28-2023 01:13 AM

HP Recommended

Here is a product page 
https://gistron.com/info/64118/not-hp-156-i512e8gb512-nvmefhdw11

I think is series 15s-fq5xxx

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‎04-28-2023 10:57 AM

HP Recommended

Did you keep the box? It would have the HP product information on it.

 

In the system info dialogue it also shows the product name.

 

Would you mind providing that.

 

Your laptop is a difficult one to pin down for information. 


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‎04-28-2023 01:28 PM - edited ‎04-28-2023 01:31 PM

HP Recommended

340444454_606355138100695_757210429746073138_n.jpg340385195_935548274536239_1161440915116418729_n.jpg340405763_773081164420670_3987586976627416463_n.jpg

The System info is in the greek language and the box i think is Poland lanuage.

Thanks

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‎04-28-2023 03:53 PM - edited ‎04-28-2023 03:53 PM

HP Recommended

Your product page is here- https://support.hp.com/us-en/product/hp-15.6-inch-laptop-pc-15-d5000/2101006255/model/2101006281/pro...  HP says max is 16GB, but many users report 32GB works well.

 

You can go here https://www.crucial.com/store/crucial-advisor-trust  and look up compatible ram for your laptop.

Alternatively, Windows users can determine the maximum RAM capacity in the Command prompt (Run as Administer) with the command here- "wmic memphysical get MaxCapacityEX" without the quotes and divide the value by 1024 That will give you the total amount supported by your laptop.

Be advised that HP likes memory with relaxed timings, like the vanilla Crucial modules, or Samsung, SK Hynix modules work well. Don't buy any modules labeled as Performance ram, as there are no XMP profiles in bios to change timings.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
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‎04-29-2023 10:36 AM

HP Recommended

@pbroussard 

That is incorrect information. 

I will need to ask an internal SME why searching for the 15s-fq5244nw laptop brings up information for a different notebook series.


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