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Microsoft Windows 10 (64-bit)

Hello . I wanted to replace a thermal paste but I can't unscrew screw from cpu cooling . it stuck and can't move. can anybody help ? 😄 

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I went to the nearest laptop service and they fixed it . I paid 20 pound . That guy used some tool , was looking like a mini saw . He made a line on the top of screw and then He used a flat screwdriver to unscrew

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4 REPLIES 4
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If you have a broken screw you can uscrew them using rubber band. 😄

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My concern at this point is any method of extraction might stress the board and cause cracks in the traces. If a rubber band does not work you will likley need to tray a screw extractor but you have a good chance of this getting the point of destroying the board. This type of damage is most often caused by using the wrong sized screw driver and not tightening the screw slightly before removing to loosen it up. Hope this works out for you.

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I will add that whatever method you chose, ensure to thoroughly clean out this unit with compressed air before reassembling as you have introduced a lot of metal filings that might cause shorts.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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I went to the nearest laptop service and they fixed it . I paid 20 pound . That guy used some tool , was looking like a mini saw . He made a line on the top of screw and then He used a flat screwdriver to unscrew

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