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‎10-25-2023 02:57 PM

HP Recommended
Product: HP EliteBook 840 14 inch G9 Notebook PC (4B849AV)
Operating System: Microsoft Windows 11

I tried to retrofit fingerprint scanner on my G9 840 elitebook. That fingerprint scanner was working on my G8, because I enable it in BIOS. Then I have changed my laptop to g9. There was  no option in tje bios where to anable the fingerprint scanner. SO what is the problem. Is it possible to be some bios security option that blocks the fingerprint?

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1 person had the same question
2 REPLIES 2

‎10-25-2023 08:44 PM

HP Recommended

@atsko 

 

Are you sure you bought the FingerPrint option on your HP EliteBook 840 14 inch G9 machine ? Please check Device Manager . If you wish, you can buy parts 7a, 7b and 7c on page 23 of the following manual and install to your machine

 

                https://kaas.hpcloud.hp.com/pdf-public/pdf_5716060_en-US-1.pdf

 

Regards.

BH
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‎10-25-2023 10:28 PM

HP Recommended

Visually is the same. Later today I will check  the model number of my fingerprint to see if there is any difference. Are you sure that there is bios option to enable it? Do you have the G8 product catalog so I can check if it is the same fingerprint reader? 

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