-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- I cannot find battery replacement for 15s fq2071tu

Create an account on the HP Community to personalize your profile and ask a question
12-23-2023 06:52 AM
My laptop battery was suddenly not charging above 30% and in a day it deteriorated to 0%. I cannot find HP battery replacement for the same. Please help me as to which battery I can take for the same
12-23-2023 07:21 AM - edited 12-23-2023 07:30 AM
I believe your battery is
L11119-855 | Assembly-battery 3C 41W 3.6A LI HT030 |
Please verify this by
1 - Go to https://partsurfer.hp.com/ and put in your serial number
2 - Run HP Support assistant and check for part number
3 - Run the windows battery report and verify you have a genuine HP battery. If you buy a replacement battery, be sure to run the battery report to verify it is genuine and not fake.
Please run the battery report and post the summery
you run the battery report by bringing up the administrator command windows "cmd" and running powercfg/batteryreport as shown below
After entering that explorer line you should see something like the following. You will have to click on it as it is long
http://stateson.net/docs/SP4_battery-report.html
When was the last time you did a battery calibration?
https://support.hp.com/my-en/document/ish_2268927-1713329-16
can find one here
https://www.google.com/search?q=L11119-855+battery
also aliexpress has it but they might not include a tool kit.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it