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pavilion dv7

i need to ugrede my RAM but i dont know the max capacity it can hold. I also cant find the model number.All i see is a long serial number and or product key and just a series of numbers.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if this link is of help to identify the product number/model number of your notebook...

 

https://support.hp.com/us-en/document/ish_2039298-1862169-16

 

 

You should also be able to view the product number in the BIOS' system information screen.

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3 REPLIES 3
HP Recommended

Hi:

 

See if this link is of help to identify the product number/model number of your notebook...

 

https://support.hp.com/us-en/document/ish_2039298-1862169-16

 

 

You should also be able to view the product number in the BIOS' system information screen.

HP Recommended

Thank you, thank you, THANK YOU!!!

HP Recommended

You're very welcome.

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