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HP Recommended
HP Pavilion - 14-ce2500sa
Microsoft Windows 11

I do charge my battery on my laptop two times in one day is it is normal yes or no?

What I should do in this case or situation on the scenario?

 

Your sincerely Jevgeni

JEVGENI POLUJANOV
5 REPLIES 5
HP Recommended

Hi @Jevgeni09,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop.

Follow the below steps to perform the battery Test.

 

1) Hold the power button for at least five seconds to turn off the computer.

2) Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu is displayed, press the f2 key.

3) On the main menu, click Component Tests.

4) On the Component Tests menu, click Power, Battery, and then click Run once. The battery Test begins.

 

If the battery test passes, Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Also, Update the BIOS for your PC by clicking on the link.

 

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

I DONT HAVEIT BIOUS ON MY LAPTOP CAN YOU FIND FOR ME DIFFERENT OPTION AND WAY TO DO IT AND MAKE IT HAPPEN PLEASE AND THANK YOU?

JEVGENI POLUJANOV
HP Recommended

Hi @Jevgeni09,

 

There are multiple ways to update BIOS on your HP latoptop.

Please click on the below link and follow the instructions to update it.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

 

Irfan_06-Moderator
I am an HP Employee

HP Recommended

In what ways can you do update on the bious?

JEVGENI POLUJANOV
HP Recommended

Hi @Jevgeni09,

 

Were you able to perform a battery test as per the information shared above?

 

Please follow the steps from the below link to update the BIOS your PC.

 

https://support.hp.com/us-en/document/ish_3894564-1633733-16

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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