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- I do charge the battery on my laptop two times in one day

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09-02-2023 02:54 AM
I do charge my battery on my laptop two times in one day is it is normal yes or no?
What I should do in this case or situation on the scenario?
Your sincerely Jevgeni
09-04-2023 08:58 AM
Hi @Jevgeni09,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your Laptop.
Follow the below steps to perform the battery Test.
1) Hold the power button for at least five seconds to turn off the computer.
2) Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu is displayed, press the f2 key.
3) On the main menu, click Component Tests.
4) On the Component Tests menu, click Power, Battery, and then click Run once. The battery Test begins.
If the battery test passes, Kindly refer to the steps on this link and let me know if that fixes the issue.
Also, Update the BIOS for your PC by clicking on the link.
Make sure you keep only the charger plugged in while updating the BIOS for your PC.
Click on the + sign next to BIOS and then download the file.
Open the file and follow the on-screen instructions to complete the update.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
09-05-2023 07:04 AM
Hi @Jevgeni09,
There are multiple ways to update BIOS on your HP latoptop.
Please click on the below link and follow the instructions to update it.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
09-05-2023 02:58 PM
Hi @Jevgeni09,
Were you able to perform a battery test as per the information shared above?
Please follow the steps from the below link to update the BIOS your PC.
https://support.hp.com/us-en/document/ish_3894564-1633733-16
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee