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05-31-2025 11:24 PM
06-03-2025 08:32 PM
I finally decided to do this today because I've done a lot with the Registy Editor with Copilots help and I never even knew what a Registy Rditor was until a few weeks ago. LOL. I did what you said for Windows Home and guess what? The Value was set to 1 already and 22H2 was already there. So I guess I'm all set huh?
Thanks again,
Barry
06-03-2025 09:55 PM
06-05-2025 12:23 AM
Greetings NonSequitur777,
I took your advise and downloaded Webroot well guess what. I spent 11 hours trying to uninstall it today and nothing worked. I had Copilot and Gemini both by my side just incase Safe Boot CMD bothing there worked. Revo Uninstaller dodn't work. Three times the idiot on the website where you can get two ininstall tools didn't work. Someone mentioned redownload Webroot and install it again it should work. The ininstall tools from the website should work because you'll be putting it back tohether and since you didn't first use Webroot's uninstall tools first it'll work now. Nope. I don't suppose you have any knowledge on how to rid the entire 6 Webroots I see active in the Process tab of Task Manager do you?
Thanks for listening,
BV
06-05-2025 08:43 AM - edited 06-05-2025 08:44 AM
I guess I 'm a little confused: you downloaded Webroot because it is a good idea to have an anti-virus/malware program running in the background -which it does very well, by the way, but then you changed your mind and tried to install it?
Webroot provides a very user-friendly and effective uninstall procedure here: Uninstall Webroot SecureAnywhere (Windows 10), which should work just fine (I just tried it), so I am not sure why you are still seeing Webroot being active in your system.
Summarizing:
1.) In the Search field near the Start Menu, type "appwiz.cpl" (without quotes). Click appwiz.cpl. Select the Webroot SecureAnywhere line item and then click Uninstall.
2.) Alternatively, hold down the Windows key and R key simultaneously to open the Run box. In the Run box, enter "appwiz.cpl" and choose OK (or open Control Panel and select Uninstall Program). In the Uninstall window, right-click on Webroot and choose Uninstall. Enter the reCAPTCHA and select Continue.
3.) For stubborn uninstalls or if you want a deeper clean, Webroot provides a dedicated removal tool. Visit the Webroot support website and search for “Webroot Removal Tool” (or “SecureAnywhere Uninstaller”). Download the tool and run it, following the provided instructions.
4.) Scroll down the programs list until you see the older Webroot security product you want to remove. Select that Webroot entry and click Uninstall/Remove. Confirm any messages to uninstall the program. Once the uninstall process has finished, restart your computer.
5.) Another method is via Control Panel. Type Control Panel in the Search box to open it. Go to Programs and Features. Find Webroot SecureAnywhere and right-click it to choose Uninstall. Follow the on-screen instructions to uninstall Webroot SecureAnywhere, then restart your PC.
Please note, in terms of pricing, you can purchase Webroot inexpensively via Amazon: as little as $14.99 (3 devices for one year) up to $39.99 (10 devices for one year), which I got: Amazon.com : webroot.
Kind Regards,
NonSequitur777
06-06-2025 07:01 AM
I decided to uninstall it yes. It's a super bug believe me. I used Revo Uninstaller to remove it. It said it was removed. I immediately saw it still pinned to the task bar. I went to Task Manager and there were 6 Webroots running inside none of course would End Task. I went to Control Panel it was gone. I restarted in Safe Mode ran the proper commands in CMD it stated they all ran successfully however theirs still 6 Webroots running in Task Manager. Before Safe Mode CMD and after I used both tools from Webroots site and they did not work. I am trying to submit logs to Webroot for 24 hours now I guess it takes a while for them to answer a simple question to finish submitting. Webroot blocked 2 downloads yesterday and has full control of my Windows Security and these types of programs should be exposed. I'm going to have to pay a lot of money to get it off my system I can see that now. I'll probably just purchase a new computer instead. I have nobody to blame but myself.
06-06-2025 07:46 AM - edited 06-06-2025 07:47 AM
Thank you for the update, and I'm really sorry to hear about the persistent issues you're facing with Webroot. It definitely shouldn’t be this difficult to remove a security application, and your frustration is entirely understandable -especially after using advanced tools like Revo Uninstaller, Safe Mode, Command Prompt, and even Webroot’s own cleanup utilities.
Just to clarify, I recommended Webroot originally based on its generally light system impact and reliability, but no software should behave like this -especially after explicit removal. What you’re describing does sound like a case where remnants of the Webroot agent or its services are clinging to the system in a very aggressive way, which is not typical for most users, but still unacceptable.
Here are a few last-resort suggestions before you go down the route of spending money or replacing your PC:
Try Autoruns for Windows (by Microsoft Sysinternals):
Download from Microsoft: https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns
Launch it as Administrator and look for any Webroot entries under the "Everything" tab. You can disable them here and delete associated entries if you’re confident.Use Process Explorer (also by Sysinternals):
This tool lets you inspect exactly what those Webroot processes are and what files or registry keys they’re linked to. Sometimes you can kill stubborn services from here that Task Manager won't touch.Check for a leftover service:
In Command Prompt (as admin), run:sc query type= service state= all | find "Webroot"If anything shows up, you can attempt to stop and delete it:
sc stop "ServiceName" sc delete "ServiceName"As a nuclear option: Consider doing a repair install of Windows (an in-place upgrade using the Media Creation Tool). This reinstalls the OS but keeps your files and apps. It can often wipe away deeply embedded software like this.
Please keep us posted, and again, I really appreciate your patience with this situation. It’s not your fault at all -software that refuses to leave gracefully is a bad actor, plain and simple.
Let us know how it goes.
Kind Regards,
NonSequitur777
06-06-2025 08:55 AM
I'm not sure if I shared this with the community however I did submit it as feedback. I'm not sure if anybody knows this but the Microsoft Tool doesn't prevent Windows 11 from accidentally installing on your computer. Its purpose is to stop or postpone ALL updates. It may appear that it will prevent an install of 11 when you, the user, first hear of it; however, think of it as that selection inside Updates & Security where it says pause and you pick 7 days or whatever. That's what this tool does. Useless because you can do it yourself right inside Updates.
06-06-2025 09:40 AM
Hi, 777,
I'm not sure if I can reply twice but here it goes. I missed that part about why did I change my mind? After 6 weeks of trying to repair Windows Security from controlled folder access blocked and not being able to "allow" an app through and with Copilot and Gemini (by the way I should write a book Called "Computer Knowledge for Dummies or something like that I highly recommend if you're a novice like me and explore options on do-it-yourself Without computer Knowledge or a Windows specialist (big let down lately) or your manufacturer use Copilot I find it more knowledgeable than any AI out there if you have a Microsoft/Windows OS. I believe because it's from Microsoft. Sure, all the AI, or most, I'm told, start off with ChatGPT, then Google turns it into Gemini, and Microsoft turns it into Copilot. I've personally noticed the difference when using Gemini and Copilot for fixing the computer Copilot knows better more thorough steps than Gemini does. I know some people will say but they both have access to the same information, so you don't know what you're talking about. But I do. I spent, as of today, 7 weeks at 15 hours a day fixing or downloading and cleaning .olds off the computer I've used both for Windows. Copilot cannot be beaten! I'm admittedly a novice on computers, but I'm a businessman, and I know how to tell the difference. I took it further and put them to the test, and Copilot, is a knowledgeable tool, so you don't screw anything up by doing it wrong, Copilot is the best. My test results show that given a semi-complex computer issue that needs to be resolved, I ask how do I do this, then where's the best place to get a safe download of that? Copilot usually always gives a single correct answer to the first question and the same with the second and goes further like adding make sure it's .com and not .net because there's a whatever out there masquerading as 123.com they come up at the top of the search engines as 123.net and look totally legit however you're downloading spyware at .net. Got it good. Because I'm no literary genius either. NOW: Why did I decide to uninstall Webroot so soon as you say most freeware like that can be very helpful I have one for the browser and it's great however, after two months of problems constantly I know what to look for and I'm sure yours is fine however I noticed mine had a brain of its own. I noticed repeats of quirky things going on inside the computer I might not have noticed otherwise. Downloads were being blocked with no warning or reason one download was half a file and it was chopped in pieces. I have a brand new Windows everything else is fine tuned. Not physically rebuilt but rebuilt in a way there's no other explanation. Also yes I always make sure I'm not downloading off a third party site. Please don't think I blame anyone you were trying to be helpful and until I get the results of the logs I won't know a thing if had to guess maybe the WiFi in the building I'm forced to use cut out for a bit during the download and it messed it up
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