10-23-2019 06:59 PM
system shows 4 gb ram but only 1.48 gb is usable rest is reserved for hardware i am using windows 7 64 bit. i looked about this on internet and found a solution msconfig but that didnt work for me and also using memory remapping in BIOS but i could not find anything like that
10-26-2019 01:46 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
- Open 'Run' (Windows + R)
- Go to the 'Boot' tab
- Press Advanced Options
- Make sure 'Maximum Memory' is unchecked.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
I am an HP Employee
10-30-2019 01:08 PM