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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- I have a HP Notebook - 17-x061nr (Energy Star) I would like ...
Create an account on the HP Community to personalize your profile and ask a question
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Common problems for Battery
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05-24-2019 07:25 AM
HP Recommended
Product: HP Notebook - 17-x061nr (Energy Star)
Operating System: Microsoft Windows 10 (64-bit)
I have a HP Notebook - 17-x061nr (Energy Star) I was hoping to upgrade the RAM from 8 GB DDR4-2133 SDRAM (1 x 8 GB) to 16gb. I'm not sure if I can or not or how many sluts i have.Thanks for any help you can give me.
3 REPLIES 3
05-24-2019 08:20 AM
HP Recommended
Hi:
Something isn't right about the specs.
https://support.hp.com/us-en/document/c05194414
Either the memory DDR4 spec is wrong, or the Intel® Core™ i3-5005U processor spec is wrong.
Your PC needs to have an Intel 7th gen core processor for DDR4 memory to work.
If your notebook has an Intel® Core™ i3-5005U, then that uses DDR3L memory.
I have zipped up and attached a free utility below that will give you the memory specs, or you can let me know the processor spec is not correct.
The utility will also let you know how many memory slots your PC has--it should have two.
05-24-2019 10:30 AM
HP Recommended
Here's the report,
HWiNFO64 Version 6.02-3670
DESKTOP-A2JC0S0 -----------------------------------------------------------
[Current Computer]
Computer Name: DESKTOP-A2JC0S0
Computer Brand Name: HP HP Notebook
[Operating System]
Operating System: Microsoft Windows 10 Home (x64) Build 17763.503 (1809/RS5)
UEFI Boot: Present
Secure Boot: Present
Central Processor(s) ------------------------------------------------------
[CPU Unit Count]
Number Of Processor Packages (Physical): 1
Number Of Processor Cores: 2
Number Of Logical Processors: 4
Intel Core i3-6100U -------------------------------------------------------
[General Information]
Processor Name: Intel Core i3-6100U
Original Processor Frequency: 2300.0 MHz
Original Processor Frequency [MHz]: 2300
CPU ID: 000406E3
CPU Brand Name: Intel(R) Core(TM) i3-6100U CPU @ 2.30GHz
CPU Vendor: GenuineIntel
CPU Stepping: D0/D1
CPU Code Name: Skylake-U
CPU Technology: 14 nm
CPU S-Spec: SR2EU
CPU Thermal Design Power (TDP): 15.0 W
CPU Power Limits (Max): Power = Unlimited, Time = Unlimited
CPU Power Limit 1 - Long Duration: (15.00 W) (28.00 sec) [Unlocked]
CPU Power Limit 2 - Short Duration: (25.00 W) (2.44 ms) [Unlocked]
Configurable TDP Level 1 (Down): 7.50 W (Unlimited range), 800 MHz
Current Configurable TDP Level: Nominal [Unlocked]
CPU Max. Junction Temperature (Tj,max): 100 °C
CPU Type: Production Unit
CPU Platform: BGA1356
Microcode Update Revision: C2
Number of CPU Cores: 2
Number of Logical CPUs: 4
[Operating Points]
CPU MFM (LowPower): 400.0 MHz = 4 x 100.0 MHz
CPU LFM (Minimum): 400.0 MHz = 4 x 100.0 MHz
CPU HFM (Base): 2300.0 MHz = 23 x 100.0 MHz
CPU Turbo Max: 2300.0 MHz = 23 x 100.0 MHz [Unlocked]
Turbo Ratio Limits: 23x (1-2c)
CPU Current: 2293.8 MHz = 23 x 99.7 MHz @ 0.8691 V
LLC/Ring Maximum: 2300.0 MHz = 23.00 x 100.0 MHz
LLC/Ring Current: 2293.8 MHz = 23.00 x 99.7 MHz
System Agent Current: 797.8 MHz = 8.00 x 99.7 MHz
CPU Bus Type: Intel Direct Media Interface (DMI) v2.0
[IA Overclocking]
Voltage Offset: Supported
Voltage Override: Supported
Ratio Overclocking: Not Supported
Fused Ratio Limit: 23x
Voltage Mode: Interpolative
Voltage Offset: 0 mV
IccMax: 33.00 A
[GT Overclocking (Slice-EUs)]
Voltage Offset: Supported
Voltage Override: Supported
Ratio Overclocking: Not Supported
Fused Ratio Limit: 20x
Voltage Mode: Interpolative
Voltage Offset: 0 mV
IccMax: 35.00 A
[CLR (CBo/LLC/Ring) Overclocking]
Voltage Offset: Supported
Voltage Override: Supported
Ratio Overclocking: Not Supported
Fused Ratio Limit: 23x
Voltage Mode: Interpolative
Voltage Offset: 0 mV
IccMax: 33.00 A
[GT Overclocking (Unslice-Fixed Functions)]
Voltage Offset: Supported
Voltage Override: Supported
Ratio Overclocking: Not Supported
Fused Ratio Limit: 20x
Voltage Mode: Interpolative
Voltage Offset: 0 mV
IccMax: 35.00 A
[Uncore/SA Overclocking]
Voltage Offset: Supported
Voltage Override: Not Supported
Ratio Overclocking: Not Supported
Fused Ratio Limit: N/A
Voltage Mode: Interpolative
Voltage Offset: 0 mV
IccMax: 6.00 A
[Cache and TLB]
L1 Cache: Instruction: 2 x 32 KBytes, Data: 2 x 32 KBytes
L2 Cache: Integrated: 2 x 256 KBytes
L3 Cache: 3 MBytes
Instruction TLB: 2MB/4MB Pages, Fully associative, 8 entries
Data TLB: 4 KB Pages, 4-way set associative, 64 entries
[Standard Feature Flags]
FPU on Chip Present
Enhanced Virtual-86 Mode Present
I/O Breakpoints Present
Page Size Extensions Present
Time Stamp Counter Present
Pentium-style Model Specific Registers Present
Physical Address Extension Present
Machine Check Exception Present
CMPXCHG8B Instruction Present
APIC On Chip / PGE (AMD) Present
Fast System Call Present
Memory Type Range Registers Present
Page Global Feature Present
Machine Check Architecture Present
CMOV Instruction Present
Page Attribute Table Present
36-bit Page Size Extensions Present
Processor Number Not Present
CLFLUSH Instruction Present
Debug Trace and EMON Store Present
Internal ACPI Support Present
MMX Technology Present
Fast FP Save/Restore (IA MMX-2) Present
Streaming SIMD Extensions Present
Streaming SIMD Extensions 2 Present
Self-Snoop Present
Multi-Threading Capable Present
Automatic Clock Control Present
IA-64 Processor Not Present
Signal Break on FERR Present
Virtual Machine Extensions (VMX) Present
Safer Mode Extensions (Intel TXT) Not Present
Streaming SIMD Extensions 3 Present
Supplemental Streaming SIMD Extensions 3 Present
Streaming SIMD Extensions 4.1 Present
Streaming SIMD Extensions 4.2 Present
AVX Support Present
Fused Multiply Add (FMA) Present
Carryless Multiplication (PCLMULQDQ)/GFMUL Present
CMPXCHG16B Support Present
MOVBE Instruction Present
POPCNT Instruction Present
XSAVE/XRSTOR/XSETBV/XGETBV Instructions Present
XGETBV/XSETBV OS Enabled Present
Float16 Instructions Present
AES Cryptography Support Present
Random Number Read Instruction (RDRAND) Present
Extended xAPIC Present
MONITOR/MWAIT Support Present
Thermal Monitor 2 Present
Enhanced SpeedStep Technology Present
L1 Context ID Not Present
Send Task Priority Messages Disabling Present
Processor Context ID Present
Direct Cache Access Not Present
TSC-deadline Timer Present
Performance/Debug Capability MSR Present
IA32 Debug Interface Support Present
64-Bit Debug Store Present
CPL Qualified Debug Store Present
[Extended Feature Flags]
64-bit Extensions Present
RDTSCP and TSC_AUX Support Present
1 GB large page support Present
No Execute Present
SYSCALL/SYSRET Support Present
Bit Manipulation Instructions Set 1 Present
Bit Manipulation Instructions Set 2 Present
Advanced Vector Extensions 2 (AVX2) Present
Advanced Vector Extensions 512 (AVX-512) Not Present
AVX-512 Prefetch Instructions Not Present
AVX-512 Exponential and Reciprocal Instructions Not Present
AVX-512 Conflict Detection Instructions Not Present
AVX-512 Doubleword and Quadword Instructions Not Present
AVX-512 Byte and Word Instructions Not Present
AVX-512 Vector Length Extensions Not Present
AVX-512 52-bit Integer FMA Instructions Not Present
Secure Hash Algorithm (SHA) Extensions Not Present
Software Guard Extensions (SGX) Support Present
Supervisor Mode Execution Protection (SMEP) Present
Supervisor Mode Access Prevention (SMAP) Present
Hardware Lock Elision (HLE) Present
Restricted Transactional Memory (RTM) Present
Memory Protection Extensions (MPX) Present
Read/Write FS/GS Base Instructions Present
Enhanced Performance String Instruction Present
INVPCID Instruction Present
RDSEED Instruction Present
Multi-precision Add Carry Instructions (ADX) Present
PCOMMIT Instructions Not Present
CLFLUSHOPT Instructions Present
CLWB Instructions Not Present
TSC_THREAD_OFFSET Present
Platform Quality of Service Monitoring (PQM) Not Present
Platform Quality of Service Enforcement (PQE) Not Present
FPU Data Pointer updated only on x87 Exceptions Not Present
Deprecated FPU CS and FPU DS Present
Intel Processor Trace Present
PREFETCHWT1 Instruction Not Present
AVX-512 Vector Bit Manipulation Instructions Not Present
AVX-512 Vector Bit Manipulation Instructions 2 Not Present
AVX-512 Galois Fields New Instructions Not Present
AVX-512 Vector AES Not Present
AVX-512 Vector Neural Network Instructions Not Present
AVX-512 Bit Algorithms Not Present
AVX-512 Carry-Less Multiplication Quadword (VPCLMULQDQ) Not Present
AVX-512 Vector POPCNT (VPOPCNTD/VPOPCNTQ) Not Present
User-Mode Instruction Prevention Not Present
Protection Keys for User-mode Pages Not Present
OS Enabled Protection Keys Not Present
Wait and Pause Enhancements (WAITPKG) Not Present
Total Memory Encryption Not Present
Read Processor ID Not Present
Cache Line Demote Not Present
MOVDIRI: Direct Stores Not Present
MOVDIR64B: Direct Stores Not Present
SGX Launch Configuration Not Present
AVX-512 4 x Vector Neural Network Instructions Word Variable Precision Not Present
AVX-512 4 x Fused Multiply Accumulation Packed Single Precision Not Present
Fast Short REP MOV Not Present
Platform Configuration (PCONFIG) Not Present
[Enhanced Features]
Thermal Monitor 1: Supported, Enabled
Thermal Monitor 2: Supported, Enabled
Enhanced Intel SpeedStep (GV3): Supported, Enabled
Bi-directional PROCHOT#: Enabled
Extended Auto-HALT State C1E: Enabled
MLC Streamer Prefetcher Supported, Enabled
MLC Spatial Prefetcher Supported, Enabled
DCU Streamer Prefetcher Supported, Enabled
DCU IP Prefetcher Supported, Enabled
Intel Dynamic Acceleration (IDA) Technology: Not Supported
Intel Dynamic FSB Switching: Not Supported
Intel Turbo Boost Technology: Supported, Enabled
Programmable Ratio Limits: Supported, Disabled
Programmable TDC/TDP Limits: Supported, Disabled
Hardware Duty Cycling: Supported, Enabled
[CPU SKU Features]
Display HD Audio: Supported
DMI x4: Supported
DRAM ECC: Not Supported
DMI in Gen2 Mode: Not Supported
PEG in Gen2 Mode: Not Supported
1N Mode DDR Timings: Supported
Camarillo Device: Supported
2 DIMMs per Channel: Not Supported
X2APIC: Supported
Dual Memory Channel: Supported
Integrated GPU: Enabled
DDR Overclocking: Disabled
Overclocking by DSKU: Enabled
DDR3L: Supported
Maximum Memory Size per Channel: 32 GB (unlimited)
Overclocking: Disabled
SMT: Supported
Additive Graphics: Supported
Additive Graphics: Enabled
PCIe Gen 3: Not Supported
DMI Gen 3: Not Supported
HDCP: Supported
DDR4: Supported
LPDDR3: Supported
BCLK OC Limit: 100 MHz
Maximum Supported LPDDR3 Frequency: 1067 MHz
Maximum Supported DDR4 Frequency: 1067 MHz
SVID Status: Enabled
[Voltage Regulator (SVID)]
VCC VR: Intersil (0x57), IMVP8
VR Thermal Sensor: Not Supported
[Memory Ranges]
Maximum Physical Address Size: 39-bit (512 GBytes)
Maximum Virtual Address Size: 48-bit (256 TBytes)
[MTRRs]
Range 0-400000000 (0MB-16384MB) Type: Write Back (WB)
Range 8AEFF000-8AF00000 (2222MB-2223MB) Type: Uncacheable (UC)
Range 8AF00000-8B000000 (2223MB-2224MB) Type: Uncacheable (UC)
Range 8B000000-8C000000 (2224MB-2240MB) Type: Uncacheable (UC)
Range 8C000000-90000000 (2240MB-2304MB) Type: Uncacheable (UC)
Range 90000000-A0000000 (2304MB-2560MB) Type: Uncacheable (UC)
Range A0000000-C0000000 (2560MB-3072MB) Type: Uncacheable (UC)
Range C0000000-100000000 (3072MB-4096MB) Type: Uncacheable (UC)
Motherboard ---------------------------------------------------------------
[Computer]
Computer Brand Name: HP HP Notebook
[Motherboard]
Motherboard Model: HP 8207
Motherboard Chipset: Intel Skylake-U Premium PCH
Motherboard Slots: 4xPCI Express x1, 1xPCI Express x4
PCI Express Version Supported: v3.0
USB Version Supported: v3.0
[BIOS]
BIOS Manufacturer: Insyde
BIOS Date: 05/04/2016
BIOS Version: F.07
UEFI BIOS: Capable
Super-IO/LPC Chip: Unknown
ACPI Devices --------------------------------------------------------------
Standard PS/2 Keyboard ----------------------------------------------------
Device Name: Standard PS/2 Keyboard
[Assigned Resources]
I/O Port: 0060
I/O Port: 0000
[Alternative 1]
I/O Port: 0060
I/O Port: 0064
IRQ: 1
Legacy device -------------------------------------------------------------
Device Name: Legacy device
[Assigned Resources]
Memory Location: FF000000 - FFFFFFFF
[Alternative 1]
Memory Location: FF000000 - FFFFFFFF
Motherboard resources -----------------------------------------------------
Device Name: Motherboard resources
[Assigned Resources]
I/O Port: 1854 - 1857
[Alternative 1]
I/O Port: 1854 - 1857
Trusted Platform Module 2.0 -----------------------------------------------
Device Name: Trusted Platform Module 2.0
[Assigned Resources]
Memory Location: FED40040 - FED4103F
[Alternative 1]
Memory Location: FED40040 - FED4103F
Memory Location: FED40000 - FED40FFF
Programmable interrupt controller -----------------------------------------
Device Name: Programmable interrupt controller
[Assigned Resources]
I/O Port: 0020 - 0021
I/O Port: 0030 - 0031
I/O Port: 00A0 - 00A1
I/O Port: 00B0 - 00B1
IRQ: 1114369
IRQ: 1114369
IRQ: 1114369
IRQ: 1114369
[Alternative 1]
I/O Port: 0020 - 0021
I/O Port: 0024 - 0025
I/O Port: 0028 - 0029
I/O Port: 002C - 002D
I/O Port: 0030 - 0031
I/O Port: 0034 - 0035
I/O Port: 0038 - 0039
I/O Port: 003C - 003D
I/O Port: 00A0 - 00A1
I/O Port: 00A4 - 00A5
I/O Port: 00A8 - 00A9
I/O Port: 00AC - 00AD
I/O Port: 00B0 - 00B1
I/O Port: 00B4 - 00B5
I/O Port: 00B8 - 00B9
I/O Port: 00BC - 00BD
I/O Port: 04D0 - 04D1
System timer --------------------------------------------------------------
Device Name: System timer
[Assigned Resources]
I/O Port: 0040 - 0043
DMA: 0
[Alternative 1]
I/O Port: 0040 - 0043
I/O Port: 0050 - 0053
IRQ: 0
High precision event timer ------------------------------------------------
Device Name: High precision event timer
[Assigned Resources]
Memory Location: FED00000 - FED003FF
[Alternative 1]
Memory Location: FED00000 - FED003FF
PCI Express Root Complex --------------------------------------------------
Device Name: PCI Express Root Complex
[Assigned Resources]
I/O Port: 0000 - FFFFFFFF
Memory Location: 000A0000 - 000BFFFF
Memory Location: 000C4000 - 000C3FFF
Memory Location: 000CC000 - 000CFFFF
Memory Location: 000D4000 - 000D3FFF
Memory Location: 000DC000 - 000DFFFF
Memory Location: 000E4000 - 000E3FFF
Memory Location: 000EC000 - 000EFFFF
[Alternative 1]
I/O Port: 0000 - 0CF7
I/O Port: 0D00 - FFFF
Memory Location: 000A0000 - 000BFFFF
Memory Location: 000C0000 - 000C3FFF
Memory Location: 000C4000 - 000C7FFF
Memory Location: 000C8000 - 000CBFFF
Memory Location: 000CC000 - 000CFFFF
Memory Location: 000D0000 - 000D3FFF
Memory Location: 000D4000 - 000D7FFF
Memory Location: 000D8000 - 000DBFFF
Memory Location: 000DC000 - 000DFFFF
Memory Location: 000E0000 - 000E3FFF
Memory Location: 000E4000 - 000E7FFF
Memory Location: 000E8000 - 000EBFFF
Memory Location: 000EC000 - 000EFFFF
Memory Location: 000F0000 - 000FFFFF
Memory Location: 90000000 - DFFFFFFF
Memory Location: FD000000 - FE7FFFFF
Memory Location: FE800000 - FE80FFFF
System CMOS/real time clock -----------------------------------------------
Device Name: System CMOS/real time clock
[Assigned Resources]
I/O Port: 0070 - 0077
[Alternative 1]
I/O Port: 0070 - 0077
IRQ: 8
Motherboard resources -----------------------------------------------------
Device Name: Motherboard resources
[Assigned Resources]
Memory Location: FED10000 - FED17FFF
Memory Location: FED20000 - FED3FFFF
[Alternative 1]
Memory Location: FED10000 - FED17FFF
Memory Location: FED18000 - FED18FFF
Memory Location: FED19000 - FED19FFF
Memory Location: E0000000 - EFFFFFFF
Memory Location: FED20000 - FED3FFFF
Memory Location: FED90000 - FED93FFF
Memory Location: FED45000 - FED8FFFF
Memory Location: FF000000 - FFFFFFFF
Memory Location: FEE00000 - FEEFFFFF
Memory Location: 90000000 - 9001FFFF
Motherboard resources -----------------------------------------------------
Device Name: Motherboard resources
[Assigned Resources]
I/O Port: 002E - 002F
I/O Port: 0065
I/O Port: 0000 - 006F
I/O Port: 0092
I/O Port: FFFF
IRQ: 1114369
IRQ: 1114369
[Alternative 1]
I/O Port: 002E - 002F
I/O Port: 004E - 004F
I/O Port: 0061
I/O Port: 0063
I/O Port: 0065
I/O Port: 0067
I/O Port: 0070
I/O Port: 0080
I/O Port: 0092
I/O Port: 00B2 - 00B3
I/O Port: 0680 - 069F
I/O Port: FFFF
I/O Port: FFFF
I/O Port: FFFF
I/O Port: 1800 - 18FE
I/O Port: 164E - 164F
Motherboard resources -----------------------------------------------------
Device Name: Motherboard resources
[Assigned Resources]
Memory Location: FDAF0000 - FDAFFFFF
[Alternative 1]
Memory Location: FDAF0000 - FDAFFFFF
Memory Location: FDAE0000 - FDAEFFFF
Memory Location: FDAC0000 - FDACFFFF
IRQ: 14
Motherboard resources -----------------------------------------------------
Device Name: Motherboard resources
[Assigned Resources]
I/O Port: 2000 - 20FE
[Alternative 1]
I/O Port: 2000 - 20FE
Motherboard resources -----------------------------------------------------
Device Name: Motherboard resources
[Assigned Resources]
Memory Location: FD000000 - FDABFFFF
Memory Location: FE036000 - FE03BFFF
[Alternative 1]
Memory Location: FD000000 - FDABFFFF
Memory Location: FDAD0000 - FDADFFFF
Memory Location: FDB00000 - FDFFFFFF
Memory Location: FE000000 - FE01FFFF
Memory Location: FE036000 - FE03BFFF
Memory Location: FE03D000 - FE3FFFFF
Memory Location: FE410000 - FE7FFFFF
Microsoft ACPI-Compliant Embedded Controller ------------------------------
Device Name: Microsoft ACPI-Compliant Embedded Controller
[Assigned Resources]
I/O Port: 0062
I/O Port: 0000 - 0067
[Alternative 1]
I/O Port: 0062
I/O Port: 0066
I/O Port: 0068 - 006F
Memory Location: FE800000 - FE80FFFF
Synaptics SMBus TouchPad --------------------------------------------------
Device Name: Synaptics SMBus TouchPad
[Assigned Resources]
IRQ: 12
[Alternative 1]
IRQ: 12
SMBIOS DMI ----------------------------------------------------------------
BIOS ----------------------------------------------------------------------
BIOS Vendor: Insyde
BIOS Version: F.07
BIOS Release Date: 05/04/2016
BIOS Start Segment: E000
BIOS Size: 6144 KBytes
System BIOS Version: 15.7
Embedded Controller Firmware Version: 77.17
ISA Support: Not Present
MCA Support: Not Present
EISA Support: Not Present
PCI Support: Present
PC Card (PCMCIA) Support: Not Present
Plug-and-Play Support: Not Present
APM Support: Not Present
Flash BIOS: Present
BIOS Shadow: Present
VL-VESA Support: Not Present
ESCD Support: Not Present
Boot from CD: Present
Selectable Boot: Present
BIOS ROM Socketed: Not Present
Boot from PC Card: Not Present
EDD Support: Present
NEC PC-98 Support: Not Present
ACPI Support: Present
USB Legacy Support: Present
AGP Support: Present
I2O Boot Support: Not Present
LS-120 Boot Support: Not Present
ATAPI ZIP Drive Boot Support: Not Present
IEE1394 Boot Support: Not Present
Smart Battery Support: Not Present
BIOS Boot Specification Support: Present
Function key-initiated Network Service Boot Support: Not Present
Targeted Content Distribution Support: Present
UEFI Specification Support: Present
Virtual Machine: Not Present
System --------------------------------------------------------------------
System Manufacturer: HP
Product Name: HP Notebook
Product Version: Type1ProductConfigId
Product Serial Number: 8CG62119SX
UUID: {A3A9BD72-22A9-11E6-B037-705A0F9B63AC}
SKU Number: W2M99UA#ABA
Family: 103C_5335KV G=N L=CON B=HP
Mainboard -----------------------------------------------------------------
Mainboard Manufacturer: HP
Mainboard Name: 8207
Mainboard Version: 77.17
Mainboard Serial Number: PFXDP2A0G271
Asset Tag: Type2 - Board Asset Tag
Location in chassis: Type2 - Board Chassis Location
System Enclosure ----------------------------------------------------------
Manufacturer: HP
Case Type: Notebook
Version: Chassis Version
Serial Number: Chassis Serial Number
Asset Tag Number: Chassis Asset Tag
Processor -----------------------------------------------------------------
Processor Manufacturer: Intel(R) Corporation
Processor Version: Intel(R) Core(TM) i3-6100U CPU @ 2.30GHz
External Clock: 100 MHz
Maximum Clock Supported: 8300 MHz
Current Clock: 2200 MHz
CPU Socket: Populated
CPU Status: Enabled
Processor Type: Central Processor
Processor Voltage: 0.8 V
Processor Upgrade: Unknown (1)
Socket Designation: U3E1
L1 Cache ------------------------------------------------------------------
Socket Designation: L1 Cache
Cache State: Enabled
Cache Location: Internal
Cache Type: L1 Data
Cache Scheme: Write-Back
Supported SRAM Type: Synchronous
Current SRAM Type: Synchronous
Cache Speed: Unknown
Error Correction Type: Parity
Maximum Cache Size: 64 KBytes
Installed Cache Size: 64 KBytes
Cache Associativity: 8-way Set-Associative
L1 Cache ------------------------------------------------------------------
Socket Designation: L1 Cache
Cache State: Enabled
Cache Location: Internal
Cache Type: L1 Instruction
Cache Scheme: Write-Back
Supported SRAM Type: Synchronous
Current SRAM Type: Synchronous
Cache Speed: Unknown
Error Correction Type: Parity
Maximum Cache Size: 64 KBytes
Installed Cache Size: 64 KBytes
Cache Associativity: 8-way Set-Associative
L2 Cache ------------------------------------------------------------------
Socket Designation: L2 Cache
Cache State: Enabled
Cache Location: Internal
Cache Type: L2 Unified
Cache Scheme: Write-Back
Supported SRAM Type: Synchronous
Current SRAM Type: Synchronous
Cache Speed: Unknown
Error Correction Type: Single-bit ECC
Maximum Cache Size: 512 KBytes
Installed Cache Size: 512 KBytes
Cache Associativity: 4-way Set-Associative
L3 Cache ------------------------------------------------------------------
Socket Designation: L3 Cache
Cache State: Enabled
Cache Location: Internal
Cache Type: L3 Unified
Cache Scheme: Write-Back
Supported SRAM Type: Synchronous
Current SRAM Type: Synchronous
Cache Speed: Unknown
Error Correction Type: Multi-bit ECC
Maximum Cache Size: 3072 KBytes
Installed Cache Size: 3072 KBytes
Cache Associativity: 12-way Set-Associative
OEM Strings ---------------------------------------------------------------
System Configuration Options ----------------------------------------------
BIOS Language -------------------------------------------------------------
Group Associations --------------------------------------------------------
Group Associations --------------------------------------------------------
Group Associations --------------------------------------------------------
System Event Log ----------------------------------------------------------
Built-in Pointing Device --------------------------------------------------
Device Type: Touch Pad
Interface Type: PS/2
Number of Buttons: 4
Portable Battery ----------------------------------------------------------
Battery Location: Primary
Battery Manufacturer: DummyManufacturer
Manufacture Date: ManuDate
Serial Number: DummySerialNumber
Device Name: Not Installed
Device Chemistry: Unknown
Design Capacity: 65120 mWh
Design Voltage: 14800 mV
SBDS Verison Number: SBDSVerNum
Max. Error in Battery Data: 1
SBDS Serial Number: 4660
SBDS Manufacture Date: 2/1/32
SBDS Device Chemistry: SBDSDevChemistry
Hardware Security ---------------------------------------------------------
Power-on Password: Not implemented
Keyboard Password: Not implemented
Administrator Password: Disabled
Front Panel Reset: Not implemented
Voltage Probe -------------------------------------------------------------
Description: Voltage Probe Description
Location: Unknown
Status: Unknown
Maximum Value: Unknown
Minimum Value: Unknown
Resolution: Unknown
Tolerance: Unknown
Accuracy: Unknown
Cooling Device ------------------------------------------------------------
Type: Fan
Description: Cooling Device Description
Status: OK
Nominal Speed: 8192 RPM
Temperature Probe ---------------------------------------------------------
Description: Temperature Probe Description
Location: Unknown
Status: Unknown
Maximum Value: Unknown
Minimum Value: Unknown
Resolution: Unknown
Tolerance: Unknown
Accuracy: Unknown
System Boot Information ---------------------------------------------------
Boot Status: No error occured
System Power Supply -------------------------------------------------------
Location: OEM Define 0
Device Name: OEM Define 1
Manufacturer: OEM Define 2
Serial Number: OEM Define 3
Asset Tag Number: OEM Define 4
Model Part Number: OEM Define 5
Revision Level: OEM Define 6
Max Power Capacity: 75 mW
Power Supply Status: Not Present
Power Supply Type: Regulator
Power Status: OK
Hot replaceable: No
Unplugged from wall: Yes
Additional Information ----------------------------------------------------
On Board Device -----------------------------------------------------------
Device Description: IGD
Device Type: Video Adapter
Device Status: Disabled
On Board Device -----------------------------------------------------------
Device Description: WLAN Realtek RTL8723BE b/g/n 1x1 + BT 4 LE PCIe+USB M.2 WW
Device Type: Unknown
Device Status: Enabled
Intel ASF -----------------------------------------------------------------
Intel ASF Status: Enabled
Intel AMT -----------------------------------------------------------------
Intel AMT Support: Supported
Intel AMT Status: Enabled
IDE-R Status: Enabled
SOL Status: Enabled
Network Interface: Enabled
Intel vPro ----------------------------------------------------------------
CPU VT-x Support: Supported
CPU VT-x Status: Disabled
CPU VT-x2 Support: Not Supported
CPU VT-x2 Status: Disabled
CPU TXT Support: Not Supported
CPU TXT Status: Disabled
CPU VMX Status: Disabled
CPU SMX Status: Disabled
Intel ME Status: Enabled
Intel OST Firmware Support: Not Supported
Intel ASF Firmware Support: Not Supported
Intel AMT Pro Firmware Support: Not Supported
Intel AMT Basic Firmware Support: Not Supported
Intel TPM Firmware Support: Not Supported
Intel Castle Peak Support: Not Supported
Intel WoX Support: Not Supported
Intel Virtualization Engine Support: Not Supported
Intel Anti-Theft Technology Support: Not Supported
TPM On-board: Not Supported
Intel Anti-Theft Technology Enrolled: Not Supported
Intel ME Version: v11.8, Build 3425, Hotfix 50
BIOS VT-x Support: Not Supported
BIOS VT-d Support: Supported
BIOS TXT Support: Supported
BIOS TPM Support: Not Supported
BIOS ME Support: Not Supported
BIOS VA Extensions Support: Supported
Intel AT PBA For Recovery Support: Not Supported
Intel AT WWAN Support: Not Supported
Firmware Version Information ----------------------------------------------
Reference Code - CPU 1.8.0.0
uCode Version 0.0.0.132
TXT ACM version 0.5.0.0
Firmware Version Information ----------------------------------------------
Reference Code - ME 11.0 1.8.0.0
MEBx version 1.8.0.0
ME Firmware Version Consumer SKU
Firmware Version Information ----------------------------------------------
Reference Code - SKL PCH 1.8.0.0
PCH-CRID Status Disabled
PCH-CRID Original Value 0x21
PCH-CRID New Value 0x21
OPROM - RST - RAID
SKL PCH H Bx Hsio Version 62.0.0.0
SKL PCH H Dx Hsio Version 52.0.0.0
SKL PCH LP Bx Hsio Version 62.0.0.0
SKL PCH LP Cx Hsio Version 52.0.0.0
Firmware Version Information ----------------------------------------------
Reference Code - SA - System Agent 1.8.0.0
Reference Code - MRC 1.8.0.1
SA - PCIe Version 1.8.0.0
SA-CRID Status Disabled
SA-CRID Original Value 0x8
SA-CRID New Value 0x8
OPROM - VBIOS
Memory Devices ------------------------------------------------------------
Physical Memory Array -----------------------------------------------------
Array Location: System board
Array Use: System memory
Error Detecting Method: None
Memory Capacity: 32 GBytes
Memory Devices: 1
Memory Device -------------------------------------------------------------
Total Width: 64 bits
Data Width: 64 bits
Device Size: 8192 MBytes
Device Form Factor: SODIMM
Device Locator: Bottom - Slot 1 (left)
Bank Locator: BANK 0
Device Type: DDR4
Device Type Detail: Synchronous
Memory Speed: 2133 MHz
Manufacturer: SK Hynix
Serial Number: 38445814
Part Number: HMA41GS6AFR8N-TF
Asset Tag: 9876543210
Memory Array Mapped Address -----------------------------------------------
Starting Address: 00000000
Ending Address: 007FFFFF
Partition Width: 1
Memory Device Mapped Address ----------------------------------------------
Starting Address: 00000000
Ending Address: 007FFFFF
Partition Row Position: 1
Interleave Position: 1
Interleave Data Depth: 1
Port Connectors -----------------------------------------------------------
Keyboard Port -------------------------------------------------------------
Port Type: Keyboard Port
Internal Reference: J1A1
Internal Connector Type: None
External Reference: Keyboard
External Connector Type: PS/2
Mouse Port ----------------------------------------------------------------
Port Type: Mouse Port
Internal Reference: J1A1
Internal Connector Type: None
External Reference: Mouse
External Connector Type: PS/2
Video Port ----------------------------------------------------------------
Port Type: Video Port
Internal Reference: J2A1
Internal Connector Type: None
External Reference: TV OUT
External Connector Type: Mini-DIN
Video Port ----------------------------------------------------------------
Port Type: Video Port
Internal Reference: J2A2
Internal Connector Type: None
External Reference: CRT
External Connector Type: DB-15 pin female
Serial Port 16550A Compatible ---------------------------------------------
Port Type: Serial Port 16550A Compatible
Internal Reference: J2A2
Internal Connector Type: None
External Reference: COM 1
External Connector Type: DB-9 pin male
USB -----------------------------------------------------------------------
Port Type: USB
Internal Reference: J3A1
Internal Connector Type: None
External Reference: USB
External Connector Type: Access Bus (USB)
USB -----------------------------------------------------------------------
Port Type: USB
Internal Reference: J3A1
Internal Connector Type: None
External Reference: USB
External Connector Type: Access Bus (USB)
USB -----------------------------------------------------------------------
Port Type: USB
Internal Reference: J3A1
Internal Connector Type: None
External Reference: USB
External Connector Type: Access Bus (USB)
USB -----------------------------------------------------------------------
Port Type: USB
Internal Reference: J5A1
Internal Connector Type: None
External Reference: USB
External Connector Type: Access Bus (USB)
USB -----------------------------------------------------------------------
Port Type: USB
Internal Reference: J5A1
Internal Connector Type: None
External Reference: USB
External Connector Type: Access Bus (USB)
USB -----------------------------------------------------------------------
Port Type: USB
Internal Reference: J5A2
Internal Connector Type: None
External Reference: USB
External Connector Type: Access Bus (USB)
Network Port --------------------------------------------------------------
Port Type: Network Port
Internal Reference: J5A1
Internal Connector Type: None
External Reference: Network
External Connector Type: RJ-45
Port Connector ------------------------------------------------------------
Port Type: Unknown
Internal Reference: J9G2
Internal Connector Type: On Board Floppy
External Reference: OnBoard Floppy Type
External Connector Type: None
Port Connector ------------------------------------------------------------
Port Type: Unknown
Internal Reference: J7J1
Internal Connector Type: On Board IDE
External Reference: OnBoard Primary IDE
External Connector Type: None
Audio Port ----------------------------------------------------------------
Port Type: Audio Port
Internal Reference: J30
Internal Connector Type: None
External Reference: Microphone In
External Connector Type: Mini-jack (headphones)
Audio Port ----------------------------------------------------------------
Port Type: Audio Port
Internal Reference: J30
Internal Connector Type: None
External Reference: Line In
External Connector Type: Mini-jack (headphones)
Audio Port ----------------------------------------------------------------
Port Type: Audio Port
Internal Reference: J30
Internal Connector Type: None
External Reference: Speaker Out
External Connector Type: Mini-jack (headphones)
SATA ----------------------------------------------------------------------
Port Type: SATA
Internal Reference: Ctrl0Port0
Internal Connector Type: SAS/SATA Plug Receptacle
External Reference: Primary HDD Bay*
External Connector Type: SAS/SATA Plug Receptacle
SATA ----------------------------------------------------------------------
Port Type: SATA
Internal Reference: Ctrl0Port1
Internal Connector Type: SAS/SATA Plug Receptacle
External Reference: Secondary HDD Bay*
External Connector Type: SAS/SATA Plug Receptacle
System Slots --------------------------------------------------------------
J6C1 ----------------------------------------------------------------------
Slot Designation: J6C1
Slot Type: PCI Express x1
Slot Usage: In use
Slot Data Bus Width: 1x / x1
Slot Length: Unknown
J6D2 ----------------------------------------------------------------------
Slot Designation: J6D2
Slot Type: PCI Express x1
Slot Usage: Empty
Slot Data Bus Width: 1x / x1
Slot Length: Unknown
J7C1 ----------------------------------------------------------------------
Slot Designation: J7C1
Slot Type: PCI Express x1
Slot Usage: Empty
Slot Data Bus Width: 1x / x1
Slot Length: Unknown
J7D1 ----------------------------------------------------------------------
Slot Designation: J7D1
Slot Type: PCI Express x1
Slot Usage: Empty
Slot Data Bus Width: 1x / x1
Slot Length: Unknown
J8C1 ----------------------------------------------------------------------
Slot Designation: J8C1
Slot Type: PCI Express x4
Slot Usage: Empty
Slot Data Bus Width: 4x / x4
Slot Length: Unknown
Intel ME ------------------------------------------------------------------
[ME Host Status]
ME Current Working State: Normal
Manufacturing Mode: Not Active
ME Current Operation Mode: Normal
Boot Guard Status: Enabled
Boot Guard Verified Boot Policy: Disabled
Boot Guard Measured Boot Policy: Disabled
[Intel Manageability Engine Features]
Intel ME Version: 11.8, Build 3425, Hot Fix 50
Intel ME Recovery Image Version: 11.8, Build 3425, Hot Fix 50
Intel ME FITC Version: 11.0, Build 1205
[ME Firmware Capabilities]
Full Network Manageability: Not Capable
Standard Network Manageability: Not Capable
Manageability (AMT): Not Capable
Small Business Advantage: Not Capable
Intel Integrated Touch: Not Capable
Intel Anti-Theft: Not Capable
Capability Licensing Service: Capable
Virtualization Engine: Not Capable
Intel Sensor Hub (ISH): Not Capable
ICC Over Clocking: Not Capable
Protected Audio Video Path (PAVP): Capable
Network Frame Forwarder (NFF): Not Capable
Remote PC Assist (RPAT): Not Capable
IPV6: Not Capable
KVM Remote Control: Not Capable
Outbreak Containment Heuristic (OCH): Not Capable
Dynamic Application Loader (DAL): Capable
Cipher Transport Layer (TLS): Not Capable
Wireless LAN (WLAN): Not Capable
Platform Trust Technology (PTT): Capable
Near Field Communication (NFC): Not Capable
[ME Firmware Feature State]
Full Network Manageability: Disabled
Standard Network Manageability: Disabled
Manageability (AMT): Disabled
Small Business Advantage: Not Capable
MEI3: Not Capable
Intel Anti-Theft: Disabled
Capability Licensing Service: Enabled
Virtualization Engine: Disabled
Intel Sensor Hub (ISH): Disabled
ICC Over Clocking: Disabled
Protected Audio Video Path (PAVP): Enabled
Network Frame Forwarder (NFF): Not Capable
Remote PC Assist (RPAT): Disabled
IPV6: Disabled
KVM Remote Control: Disabled
Outbreak Containment Heuristic (OCH): Disabled
Dynamic Application Loader (DAL): Capable
Cipher Transport Layer (TLS): Disabled
Wireless LAN (WLAN): Disabled
Platform Trust Technology (PTT): Enabled
Near Field Communication (NFC): Disabled
[ME Firmware Platform Type]
Platform Target Usage Type: Mobile
SKU: Regular SKU
ME Firmware Image Type: Consumer SKU Firmware
Platform Brand: None
Host ME Region Flash Protection Override (HMRFPO) Status: Disabled
Intel ICC -----------------------------------------------------------------
[ICC Record 0: ]
Clock Usage: BCLK/DMI/PEG/PCIe/SATA/USB3
Current Frequency: 100.000 MHz
User Frequency: 100.000 MHz
Minimum Frequency: 99.500 MHz
Maximum Frequency: 100.000 MHz
SSC Mode: Down, 0.47%
Spread Supported: Down
Change Allowed: Not Supported
Halt Allowed: Not Supported
Clock Source: PCIe
[ICC Record 1: ]
Clock Usage: Not Used
Current Frequency: 100.000 MHz
User Frequency: 100.000 MHz
Minimum Frequency: 99.500 MHz
Maximum Frequency: 100.000 MHz
SSC Mode: Down, 0.47%
Spread Supported: Down
Change Allowed: Not Supported
Halt Allowed: Not Supported
Clock Source: PCIe
Memory --------------------------------------------------------------------
[General information]
Total Memory Size: 8 GBytes
Total Memory Size [MB]: 8192
[Current Performance Settings]
Maximum Supported Memory Clock: 1066.7 MHz
Current Memory Clock: 664.9 MHz
Current Timing (tCAS-tRCD-tRP-tRAS): 9-9-9-28
Memory Runs At: Single-Channel
Command Rate: 1T
Read to Read Delay (tRD_RD) Same Rank: 4T
Read to Read Delay (tRD_RD) Different Rank: 4T
Read to Read Delay (tRD_RD) Different DIMM: 7T
Write to Write Delay (tWR_WR) Same Rank: 4T
Write to Write Delay (tWR_WR) Different Rank: 4T
Write to Write Delay (tWR_WR) Different DIMM: 7T
Read to Write Delay (tRD_WR) Same Rank: 7T
Read to Write Delay (tRD_WR) Different Rank: 7T
Read to Write Delay (tRD_WR) Different DIMM: 9T
Write to Read Delay (tWR_RD) Same Rank (tWTR): 19T
Write to Read Delay (tWR_RD) Different Rank: 18T
Write to Read Delay (tWR_RD) Different DIMM: 7T
RAS# to RAS# Delay (tRRD): 4T
Refresh Cycle Time (tRFC): 174T
Four Activate Window (tFAW): 16T
Row: 0 - 8 GB PC4-17000 DDR4 SDRAM SK Hynix HMA41GS6AFR8N-TF --------------
[General Module Information]
Module Number: 0
Module Size: 8 GBytes
Memory Type: DDR4 SDRAM
Module Type: SO-DIMM
Memory Speed: 1067.2 MHz (DDR4-2134 / PC4-17000)
Module Manufacturer: SK Hynix
Module Part Number: HMA41GS6AFR8N-TF
Module Revision: 0.0
Module Serial Number: 2436508710
Module Manufacturing Date: Year: 2016, Week: 8
Module Manufacturing Location: 1
SDRAM Manufacturer: SK Hynix
Error Check/Correction: None
[Module Characteristics]
Row Address Bits: 15
Column Address Bits: 10
Module Density: 4096 Mb
Number Of Ranks: 2
Device Width: 8 bits
Bus Width: 64 bits
Die Count: 1
Module Nominal Voltage (VDD): 1.2 V
Minimum SDRAM Cycle Time (tCKAVGmin): 0.93700 ns
Maximum SDRAM Cycle Time (tCKAVGmax): 1.60000 ns
CAS# Latencies Supported: 9, 11, 12, 13, 14, 15, 16
Minimum CAS# Latency Time (tAAmin): 13.500 ns
Minimum RAS# to CAS# Delay (tRCDmin): 13.500 ns
Minimum Row Precharge Time (tRPmin): 13.500 ns
Minimum Active to Precharge Time (tRASmin): 33.000 ns
Supported Module Timing at 1066.1 MHz: 15-15-15-36
Supported Module Timing at 1000.0 MHz: 14-14-14-33
Supported Module Timing at 933.3 MHz: 13-13-13-31
Supported Module Timing at 866.7 MHz: 12-12-12-29
Supported Module Timing at 800.0 MHz: 11-11-11-27
Supported Module Timing at 666.7 MHz: 9-9-9-22
Supported Module Timing at 600.0 MHz: 9-9-9-20
Minimum Active to Active/Refresh Time (tRCmin): 46.500 ns
Minimum Refresh Recovery Time Delay (tRFC1min): 260.000 ns
Minimum Refresh Recovery Time Delay (tRFC2min): 160.000 ns
Minimum Refresh Recovery Time Delay (tRFC4min): 110.000 ns
Minimum Four Activate Window Delay Time (tFAWmin): 21.000 ns
Minimum Active to Active Delay Time - Different Bank Group (tRRD_Smin): 3.700 ns
Minimum Active to Active Delay Time - Same Bank Group (tRRD_Lmin): 5.300 ns
Minimum CAS to CAS Delay Time - Same Bank Group (tCCD_Lmin): 5.628 ns
[Features]
Module Temperature Sensor (TSOD): Not Supported
Module Nominal Height: 29 - 30 mm
Module Maximum Thickness (Front): 1 - 2 mm
Module Maximum Thickness (Back): 1 - 2 mm
Address Mapping from Edge Connector to DRAM: Mirrored
05-24-2019 01:57 PM
HP Recommended
OK...
So the processor specs on the HP page are incorrect and the memory spec is correct.
So, what you want to do is to find an 8 GB DDR4-2133 memory modue with the same timing specs as what you have in there now and you should be good to go.
Below is the link to the service manual. The memory R & R procedure can be found in chapter 6.
http://h10032.www1.hp.com/ctg/Manual/c05122688
If you look at the summary report window from that utility you ran, it will have the memory timing specs listed there.
Its on the lower right side of the summary report window.
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Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.