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‎07-06-2016 06:11 AM - edited ‎07-06-2016 06:12 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

my current internal Harddrive is maxed out 500GB looking for a 2TB that has a decent running speed, found this on Amazon(Samsung Seagate tab Laptop HDD SATA III 2.5-Inch Internal Bare Drive dimm (ST2000LM003)) also have 4GB of RAM installed wondering what the best route would be to upgrade that as well? Thinking 8-16 GB

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-06-2016 03:20 PM

HP Recommended

Hi @LoganHickman,

 

Welcome to the HP Forum! I am pleased that you have become a HP Forum member. It is such a wonderful site to find answers and tips. Here is a link to guide you to having the most rewarding experience and answer any concerns about posting: First Time Here? Learn How to Post and More.

 

I understand that your 500GB HDD is full and you would like to install a larger drive and more ram.  Here is a link to the HP Pavilion dm4 Entertainment PC Maintenance and Service Guide. Please note chapter 3, page 24, item 15 memory modules and item 18 hard drives for the recommended replacements for your system. Please be aware that the maximum memory is  8 GB.( found in chapter 1, page 2, memory). As a 2 TB drive has not been tested in this model the outcome is unknown.  This does not mean it will not work, only that it is not a recommended drive and not supported by HP.

 

Please click the “Thumbs Up” below to thank me for my efforts! If my post has addressed your query, please click the "Accept as Solution" so that others who may have the same query, can find the answer more efficiently. Thanks for taking part in the HP Forums!

Sparkles1

View solution in original post

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4 REPLIES 4

‎07-06-2016 03:20 PM

HP Recommended

Hi @LoganHickman,

 

Welcome to the HP Forum! I am pleased that you have become a HP Forum member. It is such a wonderful site to find answers and tips. Here is a link to guide you to having the most rewarding experience and answer any concerns about posting: First Time Here? Learn How to Post and More.

 

I understand that your 500GB HDD is full and you would like to install a larger drive and more ram.  Here is a link to the HP Pavilion dm4 Entertainment PC Maintenance and Service Guide. Please note chapter 3, page 24, item 15 memory modules and item 18 hard drives for the recommended replacements for your system. Please be aware that the maximum memory is  8 GB.( found in chapter 1, page 2, memory). As a 2 TB drive has not been tested in this model the outcome is unknown.  This does not mean it will not work, only that it is not a recommended drive and not supported by HP.

 

Please click the “Thumbs Up” below to thank me for my efforts! If my post has addressed your query, please click the "Accept as Solution" so that others who may have the same query, can find the answer more efficiently. Thanks for taking part in the HP Forums!

Sparkles1

Was this reply helpful? Yes No

‎07-09-2016 02:28 PM

HP Recommended

thanks for the info on the Ram, but in regards to the Hard Drive i'll stick with a 1TB. The manual doesn't list anything above 750GB and the item numbers dont match up with anything im looking at. But i talkied to someone on AMazon and asked about a 1TB the guy said this model (

Seagate 1TB Gaming SSHD SATA 8GB NAND SATA 6Gb/s 2.5-Inch Internal Bare Drive (ST1000LM014)) will work just fine.
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‎07-11-2016 07:55 AM

HP Recommended

Hi @LoganHickman,

 

Thank you for the update.  

 

As I said other hard drives may work, but as HP has not tested them, they are not the recommended replacements.  Good Luck with the 1TB drive.

Sparkles1

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‎10-16-2016 05:08 PM

HP Recommended

I got my new 1TB SSD (SN:W7730AYF)in mail along with Sabrent hard drive adapter (Model# USB-DSC9). I went to hook the new SSD up to laptop via USB using the cloning adapter but with the cords given i have 1 hook up missing the small one. Really dont want to just swap out hard drives and start from sratch would perfer to clone

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