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‎07-07-2020 02:21 PM

HP Recommended
Product: HP Pavilion x360 m Convertible
Operating System: Microsoft Windows 10 (32-bit)

I get the SMART Hard Disk Error 301, but when I try to reset the BIOS it didn't work, and neither did changing the boot priority order.  When I scanned the system, it came up with a "Hard Drive Short DST Check: FAILED" and I'm not sure how to fix it.

 

Please help!!

1 REPLY 1

‎07-07-2020 02:58 PM

HP Recommended

@IYC 

 

Did you receive 24-character Failed ID ? Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For Windows 7 and Windows 10. Please use Cloud Recovery tool:

 

         https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
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