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HP Recommended
HP 2000 notebook PC
Microsoft Windows 10 (64-bit)

Sometime ago, I spilled something on the keyboard and some of the keys did not work.  I bought a  wirless keybord and mouse which worked very well until the computer stared to scroll up and down and started to erase my typed lines on all

Documents.  I found out the reason for this somehow the keyboard on the pc was overriding the wireless keyboard and some of the keys was stuck.  I want to disable the origional keyboard but when I went to device manager under keyboard i saw 2.   1 was HID Keyboard device and the other was standard /2.  Which keyboard is the correct one to remove?  When I click on both keyboard, the option to disable is grayed out but the remove option is not.  I don't want to mess up something by removing the wrong thing.  All help is appreaciated.  Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You can get a keyboard for it for like $15 and its easy to install. Let us know the exact model or product number and the country you live in and we will point you to a keyboard and the Manual. The internal keyboard is the standard PS/2 by the way. 

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3 REPLIES 3
HP Recommended

You can get a keyboard for it for like $15 and its easy to install. Let us know the exact model or product number and the country you live in and we will point you to a keyboard and the Manual. The internal keyboard is the standard PS/2 by the way. 

HP Recommended

Thank you very much!  I have been dealing with this off and on for over a year and finally figured out the problem.  I am going to remove the keyboard.  One other question is after I remove it will it re set itself up when I start up the system again?  Thanks again for your quick response.

HP Recommended

I have tried to remove the standard PC 2 keyboard several times and it's still showing in the sevice manager.  Is there another place to remove this keyboard?

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