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HP Recommended
HP Envy x360 -15m-dr0012dx
Microsoft Windows 10 (64-bit)

I want to add more memory (RAM) to my laptop. I research this online and noted that my computer supports up to 16 GB (I have 8 now) I have one slot in use that is holding 8 and an empty slot. so I need to replace both of the cards or can I jut buy another 8 to make the 16? The current card came with my laptop, so then the next question would be what type of card does HP use so I can match the current one. I'm not sure if they have to match exactly or if there's something comparable, and if so what should I buy?  If I need to replace them both what would be compatible with my PC?  I'd really like to like to make my computer faster. Also if anyone has any more suggestions about how to go about doing that I'm all ears. Also for anyone else reading this you need to have Phillips screwdriver and a torx T5 screwdriver to open the computer up.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the Crucial memory report for your model notebook.

 

https://www.crucial.com/compatible-upgrade-for/hP-Compaq/envy-x360-15m-dr0012dx

 

They have compatible memory for sale.

 

I would just buy an 8 GB chip and add it to the existing one, or you can remove both chips and max it out to 32 GB if you want to bet that the Crucial memory report is correct.

 

The processor and chipset your notebook has would support 2 x 16 GB of memory.

 

The spec is DDR4-2400, but it is possible that HP installed a DDR4-2666 memory chip in there, so buy whichever one that is in there now for best results.

 

If you have not opened up the notebook use the free utility that I have zipped up and attached below, and it will let you know what speed the memory chip is.

 

it is going to be running at 2400 MHz, but it may actually be a 2666 MHz memory chip.

 

It already has the fastest type of M.2  SSD available, so the memory upgrade would really be all you could do.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the Crucial memory report for your model notebook.

 

https://www.crucial.com/compatible-upgrade-for/hP-Compaq/envy-x360-15m-dr0012dx

 

They have compatible memory for sale.

 

I would just buy an 8 GB chip and add it to the existing one, or you can remove both chips and max it out to 32 GB if you want to bet that the Crucial memory report is correct.

 

The processor and chipset your notebook has would support 2 x 16 GB of memory.

 

The spec is DDR4-2400, but it is possible that HP installed a DDR4-2666 memory chip in there, so buy whichever one that is in there now for best results.

 

If you have not opened up the notebook use the free utility that I have zipped up and attached below, and it will let you know what speed the memory chip is.

 

it is going to be running at 2400 MHz, but it may actually be a 2666 MHz memory chip.

 

It already has the fastest type of M.2  SSD available, so the memory upgrade would really be all you could do.

HP Recommended

Thank you so much for your help! I got the memory cards from the brand you recommended and they work great. I did end up buying 2 x 16 cards for 32GB which is more than enough for what need I actually haven't been able to get my  usage over 12GB  and it's not that don't have access the whole 32GB it's just that my computer doesn't need to really use more than that. So if your an average user or using this for work and you want to put in another card to speed up your computer,  just buying another 8GB to make a total of 16GB should be enough. The DDR4-2400 is the correct spec for this computer. I bought the DDR4-2666 which also work fine in the computer but it can't use any more than the 2400. 

HP Recommended

You're very welcome, and thanks for letting us know the results of your notebook's memory upgrade project.

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