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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
It supports 16GB max
● 16384-MB total system memory (8192×2)
● 12288-MB total system memory (8192×1 + 4096×1)
● 8192-MB total system memory (8192×1 or 4096×2)
● 6144-MB total system memory (4096×1 + 2048×1)
● 4096-MB total system memory (4096×1 or 2048×2)
● 3072-MB total system memory (2048×1 + 1024×1)
● 2048-MB total system memory (2048×1 or 1024×2)
Regards.
BH
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HP Recommended
The maintenance and service guide states that there are 2 slots and larger supported module is 8 Gb. Memory is PC3 12800 1600Mhz. These specs would have been current when your unit was produced. If you go to Crucial.com and run their system evaluator you may find that current maximum memory is higher.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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