I have a question about VICTUS thermal pads

[NicoFloresU]

Good afternoon. I have a victus 16-d0515la notebook. I have had it for almost 2 and a half years and I wanted to change the thermal PADS or rather the grease that they put in the "VRAM" as seen in the image (photo taken from the internet of the same model) When I check that white paste or thermal pad When I saw them they were dry, almost like plastic, I thought about changing them and bought some grizzly thermal pads, 0.5, another 1.0, and another 1.5 M.M. When testing the 0.5, I obviously put the thermals in the places where the "white" paste goes. When doing so and playing again, the T° rose to 87°. Especially the video card. (rtx 3060) Finding out on the internet, no one knows what TYPE of paste or pad HP USES for these VRAM memories. None of the PADS I bought worked. So I come to you since I have no guarantee to see if you can tell me the EXACT MODEL OF THERMAL PUTTY since I did not find another answer for that type of "white paste", I hope you can help me please.

[Sneha_01]

Hi @NicoFloresU,

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support

[jameton]

Hi,

I am also looking for this infirmation since I have some problems with my PC. Could ou tell me also, please?