• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
OMEN by HP – 17-an021no
Microsoft Windows 10 (32-bit)

Hello!

A few months ago i bought an "OMEN by HP – 17-an021no" laptop and i am getting really high temperatures while playing games. When i am on the internet or writing documents etc the cpu and gpu temp stays at around 50-57 degrees celsius but playing games my gpu is around 60-70 degrees (sometimes a little higher than 70) and my cpu temp is around 80-85 degrees.  

 

Are these temps safe to have while playing for a few hours?  and what can i do if it's not? and can these temperatures cause performance issues?

My specs are:

Processor

Intel® Core™ i7-7700HQ (2,8 GHz basfrekvens, upp till 3,8 GHz med Intel® Turbo Boost Technology, 6 MB cache, 4 kärnor)
RAM
8 GB DDR4-2400 SDRAM (1 x 8 GB)
Graphicscard
NVIDIA® GeForce® GTX 1070 (8 GB dedikerat GDDR5)
Harddrive
  • 1 TB 7200 rpm SATA
  • 256 GB PCIe® NVMe™ M.2 SSD

Would really appriciate if someone could help me!

Thanks 🙂

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Mxrkes

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your Post and I understand your concerns

 

70 degrees while playing high end games is quiet normal and just regular browsing with average 55 degrees is well within the acceptable temperature range

 

Do you feel that the HP Omen is overheating? If you feel it's overheating, please update the BIOS from this Link: https://support.hp.com/us-en/drivers

 

If the computer starts overheating alot then it will cause performance issues

 

Keep me posted if you need further assistance

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

@Mxrkes

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your Post and I understand your concerns

 

70 degrees while playing high end games is quiet normal and just regular browsing with average 55 degrees is well within the acceptable temperature range

 

Do you feel that the HP Omen is overheating? If you feel it's overheating, please update the BIOS from this Link: https://support.hp.com/us-en/drivers

 

If the computer starts overheating alot then it will cause performance issues

 

Keep me posted if you need further assistance

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

Hi!

Thanks for your reply! What i am most concerned about is the cpu temperature wich can sometimes go above 85 degrees! 

is that still ok?

Thanks

HP Recommended

@Mxrkes

 

80 to 85 degrees while playing high end games is still OK as long as it's not causing any performance issue.

 

But try downloading the BIOS and check if that helps with the temperature

 

Thank you

 

KrazyToad
I Am An HP Employee

HP Recommended

Hi again!

The temperatures are reaching above 60C for the cpu and above 50 for gpu on idle!! Is that normal?

and gaming the cpu is nearly always above 85!

 

Thanks!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.