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‎07-11-2025 04:31 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa1000 (9P832AV)
Operating System: Microsoft Windows 11

Hi, I'm sorry, but can I ask if I can get a repair or a replacement for my laptop, as I was rather careless with it? I've accidentally pushed my laptop too far, and it fell down to another floor. 
Now, my laptop is still able to work, but my screen has been badly damaged. 
Is there a way I can get this sorted or repaired?

Reply
1 REPLY 1

‎07-13-2025 08:54 AM

HP Recommended

@RodneyGan, Thanks for reaching out! I suggest you reach out to the nearest HP Authorised service center for personalized assistance. They can provide one-on-one help to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

HP® Service Center Locator - Malaysia | HP® Support

 

Regards,

Garp_Senchau
I am an HP Employee

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