I have an HP ENVY notebook -15-ae 103 no, I got a battery warning, What to do?

[NilsG]

I have an HP ENVY notebook -15-ae 103 no, Seriel# [personal info removed], I got a battery warning, What to do? How do I change the Battery and where do I get a new one

[Alden4]

Hi @NilsG,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you receive a battery warning on your HP ENVY notebook -15-ae 103, it is important to take immediate action to prevent potential damage to your device or even personal harm. Here are a few steps you can take.

• Save your work and shut down your laptop: If you haven't already done so, save your work and close all programs. Then, properly shut down your laptop to prevent any data loss.
• Unplug your laptop from the power source: Make sure to unplug your laptop from the power source to avoid any further charging to the battery.
• Remove the battery: If the battery is user-replaceable, carefully remove it from the laptop. Refer to the user manual for instructions on how to do this for your particular model.
• Inspect the battery: Check the battery for any physical damage or leaks. If you notice any, do not attempt to use the battery and dispose of it properly.
• Let the battery cool: If the battery is hot to the touch, let it cool down before attempting to handle it.
• Replace the battery: If you determine that the battery needs to be replaced, order a new battery. Make sure to get the correct battery model for your laptop. 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support