• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-25-2017 10:11 PM

HP Recommended
Product: HP Notebook 14-an004au
Operating System: Microsoft Windows 8.1 (64-bit)

some one help me,

I have problem with driver this : ACPI\SMB0001\2&DABA3FF&2

 

give me solution

thanks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-26-2017 08:02 AM

HP Recommended

Hi:

 

See if this driver works...

 

This package provides the driver that enables the ELAN Touchpad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75529.exe

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-26-2017 12:49 AM

HP Recommended

Hi,

 

Please try ELAN Touchpad driver for Windows 8.1:

 

   http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72097.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-26-2017 12:57 AM

HP Recommended

tanks for support,

 

but I can't download this link, this message:

Not Found

The requested URL /pub/softpaq/sp72001-72500/sp72097.exe was not found on this server.

 

Was this reply helpful? Yes No

‎09-26-2017 08:02 AM

HP Recommended

Hi:

 

See if this driver works...

 

This package provides the driver that enables the ELAN Touchpad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75529.exe

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.