I have not original battery, so what serial number or type of battery I need buy for my laptop?

[Oleg007]

It turned out that my laptop has a non-native battery, how can I find out what code or type of battery I can buy for my HP Pavilion 15 cw1002 laptop?

[Raj_05]

Hi @Oleg007,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To find the correct battery for your HP Pavilion 15 laptop, follow these steps.

Check Existing Battery

1. Remove the Battery:
   • Power off your laptop.
   • Disconnect any external devices.
   • Flip the laptop over and remove the battery.
2. Identify the Battery Information:
   • Look for a sticker or printed information on the battery. It will typically include a part number (e.g., "HP Part Number: XXXXX-XXX"), model number, or battery type.

Use HP Support Assistant

Download and Install HP Support Assistant:

• If you don't have it installed, you can download it from the HP Support Assistant website.

Run HP Support Assistant:

• Open the application and navigate to the "Device" section.
• Find the battery information under the system information or specifications section.

Check HP's Official Website

Visit HP's Parts Store:

• Go to the HP Parts Store.

Enter Your Laptop's Model:

• Enter your HP Pavilion 15's exact model number (found on a sticker on the laptop's bottom or in the BIOS) to find compatible parts, including the battery.

Use HP Parts Surfer

Visit HP Parts Surfer:

• Go to the HP Parts Surfer website.

Enter Your Laptop's Serial Number or Model:

• Enter the serial number (found on a sticker on the bottom of the laptop) to get a list of compatible parts, including the battery.

General Battery Types for HP Pavilion 15 Series

If you're unable to find specific information, many HP Pavilion 15 laptops use one of the following battery types:

• HP VI04 Battery
• HP PI06 Battery
• HP HS04 Battery

However, it's crucial to verify the exact model to ensure compatibility.

Final Step: Purchase the Battery

Once you have the part number or battery type:

• You can purchase it directly from HP's Parts Store.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support