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HP Pavilion x360 Convertible 14-ba0xx
Microsoft Windows 10 (64-bit)

I have an "HP Pavilion x360 Convertible 14-ba0xx" with Deskjet printer, and purchased "HP 1PM64AA USB-C Mini Dock" from amazon in 2018 for future use, but not aware of whether it supports or not, As of now I have used only a LAN port and USB ports as required, but when am trying to use the remaining ports HDMI and VGA, it does not connect then I realized that it may not support, am expecting a resolution to fix this issue, 

Alternately, as my system has only 1 HDMI, 2 USB, and 1 Type-C, So I have tried with having HDMI to VGA cable and it connected, and when I wanted to use another monitor due to the small display of my PC, So I have tried with connecting USB to VGA, but the system accepts only duplicating the monitors, but not extending as per my requirement, Pls advise how can I able to use my product "HP Pavilion x360 Convertible 14-ba0xx" for my requirement of three monitors including the laptop.

(Am thinking when I purchased "HP 1PM64AA USB-C Mini Dock" on the website it was mentioned like it will support all type C ports,)

Thank you

2 REPLIES 2
HP Recommended

@Balakrishna_V 

 

What is your HP Pavilion x360 Convertible 14-ba0xx  ? It should have same ports as the following machine

 

          HP Pavilion x360 - 14-ba075tx

 

Its USB-C port does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

You can use DisplayLink Certified dock, fpr example

 

             https://support.hp.com/au-en/document/c05357751

 

Regards.

BH
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PC info Capture.PNG

Thank you for your reply

I have this info for PC on Hp support assistant (Serial number: [Personal Information Removed], Product number: 2FK62PA#ACJ, product name: HP Pavilion x360 Convertible 14-ba0xx),

Pls, advise HP 3005pr USB3 Port Replicator Specifications if this still works fine, if yes, Pls advise from where I can buy it, and what to do with the old mini dock which I have.

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