I have thermal throttling after the last updat to HP services when i reach 55 degrees

[Carlos30]

After the last update to HP drivers my pc start to give me thermal throttling problems around 55 degrees.

Now i cannot play nothing.

Before update

COD 4 - 61 fps easly

After update

COD 4 - 30 pfs - thermal throttling

Can anyonne help?

[Jeet_singh]

@Carlos30,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! As I understand you are having issues with the CPU performance on your HP Product. Don't worry as I have a few suggestions which should help you resolve this issue.

To provide you with an accurate solution, I'll need a few more details:

What is the exact product number of the PC? ? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you recently made any software or hardware changes on the PC before the issue started?

Did it happen after a software update?

Have you tried to update the drivers as well as the Bios?

Have you tried to run any test on the computer?

In the meantime, let's try these steps here:

Perform a Hard reset on the PC: 

Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset". Use the following steps to perform a hard reset on a computer:

1. If Windows is open, click Start and then Shutdown.

   If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.

2. With the power off, disconnect the power cord from the back of the computer.

3. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.

4. Reconnect the power cord and turn on the power.

Next thing, I would suggest here is While playing these games please check the task manager for CPU usage and end any unwanted task or process that is hogging the CPU usage a lot from this link: HP PCs - Using Task Manager (Windows 10, 😎

For now please perform all the prescribed steps from this link: HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating

I would suggest here is to Run Windows Updates troubleshooter -

Download and install the troubleshooter from this link.

Now try to perform Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

If the issue persists, I would suggest here is to update the Bios and Chipset drivers. Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

If the issue persists, I would suggest here is to run an extensive system diagnostics test from F2(Please capture the failure ID for further assistance).

Could you please respond to this post with the details and with the results of the troubleshooting as this will help me in further assisting you.

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.