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‎04-27-2018 05:22 AM

HP Recommended

I said no promises. 

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‎04-27-2018 12:53 PM

HP Recommended

I am a disable guy(parkinson's desease).  I bought these two hp notebooks for work /expecting to last more than a year .  Both burned little after a year with same reason.  Please do respond to resolve the issue!

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‎05-01-2018 11:56 AM

HP Recommended

Please change or repair my spectre 360 motherboards!   I have read enough postings that HP should be reponsible. 

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‎05-02-2018 01:51 PM - edited ‎05-02-2018 01:54 PM

HP Recommended

Please, please help me!!

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‎05-02-2018 01:52 PM - edited ‎05-02-2018 01:55 PM

HP Recommended

Two of my HP Spectre notebooks I bought have no power after burning smell. It is clear that HP should take care of this. I am very frustrated. So far , I did not hear anybody from HP yet.  What do I need to do more? 

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‎05-07-2018 07:31 PM

HP Recommended

 I have two burned hp spectre notebooks without any solution.   This  is very bad!

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‎05-15-2018 10:51 AM

HP Recommended

Will anyone contact me at all regards to two burned motherboards (i7 Spectra 360)?   I am so disappointed!

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‎05-15-2018 12:54 PM

HP Recommended

Welcome to the club.

 

I had two die on me..first after a few months which was replaced, the second out of warranty.

You might find it interesting to read my experience and how I am going about having it repaired .

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Spectre-x360-13-4003dx-will...

 

Good luck!

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‎05-16-2018 12:37 PM

HP Recommended

Thank you for your information!!    I just received a private message asking model number and serial number from HP.   I will update the status information later.  Have a good day!

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‎06-05-2018 11:16 AM

HP Recommended

Thank you and thank you! HP  

I've got my two Spectre repaired whthin a week.  all expenses paid by HP.

Very professional and curtious service.  I am happy!

 

 

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