I just bout hp Chromebook touchscreen on friday 16th of May it gets very hot fast and the battery

[Besc17]

I just bought Hp Chromebook on May 16th Friday 2025 the laptop get very hot so fast and the battery already getting low I spent so much on this laptop 

[Max3Aj]

@Besc17, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds frustrating to have your new HP Chromebook overheating and draining battery quickly. 
Here are some causes and steps you can take:

Overheating Causes & Fixes

Blocked Vents or Poor Ventilation:

• Ensure the Chromebook is on a hard, flat surface (not on a bed or lap).
• Use canned air to clean out any dust from the vents.

High CPU Usage:

• Check for background apps or Chrome extensions that may be consuming resources.
• Restart the device and monitor performance in ChromeOS Diagnostics.

Firmware or BIOS Issues:

• Make sure your Chromebook is fully updated.
• If issues persist, a firmware reset (removing the battery and holding the power button for 30 seconds) might help.

Battery Draining Fast

Battery Health Check:

• Open the Diagnostics app on your Chromebook.
• If battery health is below 70%, it may be defective or degraded.

Power Management Tips:

• Lower screen brightness.
• Close unused tabs and apps.
• Disconnect peripherals when not in use.

ChromeOS Updates:

• Sometimes, updates can temporarily cause battery drain. Make sure your system is up to date and give it a few days to stabilize.

You may refer to this document - HP Notebook PCs - Reduce heat inside the laptop to prevent overheating in Windows | HP® Support

>HP Notebook PCs - Protecting and caring for your notebook | HP® Support
 

I hope this helps. 

Take care and have a good day. 

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Max3Aj

HP Support