I just purchased a Deskjet 6200 series printer. It shows up under devices. But, won't print

[Debbie36]

The printer shows under devices but states driver is unavailable. Although when I run a check it lists the driver and says that it is working. 

[sandytechy20]

@Debbie36

Welcome to HP forums, I see that you are getting printer driver issue.

I made a research and see that printer driver for Windows 10 is not available.

However, you can install the printer with Windows 10 built-in driver.

First  perform root level uninstalltion to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Then install the printer with Windows built-in driver

Refer this HP document for the steps to install the printer:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[ChrisM_L]

Did you install the drivers from a CD that came with the printer, from the website, or has no driver/setup program been run yet?

Ignore me, posted before I saw you'd received a reply.