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HP Recommended
HP Envy 13 ah0051wm
Microsoft Windows 10 (64-bit)

My usb C port is labeled as supporting power delivery, and HP has documentation stating that after 2015 all USB type C ports are capable of bi directional power delivery on notebooks.

 

However I'm unavailable to call their support and get confirmation and can't find an option to email them. I don't care about waiting I just don't want to buy something that isn't supported.

 

 

1 REPLY 1
HP Recommended

I guess I would like to see that documentation that all laptops with USB-C post 2015 support bi-directional power delivery. That has not been my experience. Your HP Specs say your USB-C port or at least one of them provides "Power Delivery" which does mean bi-directional. 

 

https://store.hp.com/us/en/pdp/hp-spectre-usb-c%E2%84%A2-power-pack

 

This works on any HP laptop that uses a 65w or lower charger and yours was shipped with a 45w so this will work. 

A little expensive but I hesitate to recommend a non-HP product since I cannot test all of them. I have not used this one but the HP marketing claim is very specific and says it will work for you.

 

Post back with any other questions and please accept as solution if this is the info you needed. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.