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‎11-15-2023 07:39 AM

HP Recommended
Product: HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 (552D5AV)
Operating System: Microsoft Windows 11

I have lost my pen and I believe my warranty covers it, but I do not know how to  access it to get the pen. I also have a care pack but I have been told they cannot help with it. Could someone tell me how to get a replacement pen through my warranty?

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1 person had the same question
1 REPLY 1

‎11-15-2023 12:05 PM

HP Recommended
@pen_2 wrote:

I have lost my pen and I believe my warranty covers it, ...

@pen_2 

 

Did you buy EXTRA cover for it ? Standard warranty does NOT cover lost and/or damages.

 

Regards.

BH
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