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‎06-20-2021 05:18 PM

HP Recommended
Product: pavilion x360 14-cd1008ca
Operating System: Microsoft Windows 10 (64-bit)

I am not sure where or what the actual battery's part number is (there are 2 of them on the one that came with the laptop or at least I'm confused between 2 numbers circled in red. Any help is appreciated.

P_20210620_191137_1.jpgP_20210620_191148_1.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-20-2021 07:44 PM

HP Recommended

@ghamr 

 

I can't see your images. The specs of your machine is

 

                https://support.hp.com/au-en/document/c06168990

 

It uses  3-cell, 41 Wh Li-ion battery part # 920070-856 which is N/A from HP 

 

             https://partsurfer.hp.com/Search.aspx?searchText=5LP03UA

 

Please try

              https://www.newegg.com/p/16J-014W-00ED0

 

Regards.

BH
***
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View solution in original post

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3 REPLIES 3

‎06-20-2021 07:44 PM

HP Recommended

@ghamr 

 

I can't see your images. The specs of your machine is

 

                https://support.hp.com/au-en/document/c06168990

 

It uses  3-cell, 41 Wh Li-ion battery part # 920070-856 which is N/A from HP 

 

             https://partsurfer.hp.com/Search.aspx?searchText=5LP03UA

 

Please try

              https://www.newegg.com/p/16J-014W-00ED0

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎06-22-2021 10:19 PM

HP Recommended

Hell and thank you for the quick and helpful reply. I'm not sure why the images are not showing. I think on the battery it does say 920070-855 BUT NOT 920070-856. my question now is if those 2 batteries refer to things that are both compatible with my device? (even though the compatible devices on the newegg website for the 920070-856 did not include my computer model.)

 

Thanks again.

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‎06-22-2021 10:21 PM

HP Recommended

Ah nevermind they are the same thing 

 

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