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- Re: I need a keyboard replacement

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01-18-2019 06:09 AM
i have tried to obtain a replacement keyboard for my HP ENvy dv7 laptop 7334-ea.
When usiung the hP help site ,i quoted the part number from the laptop and was directed to a suppier . however I was supplied with a part that had the wrong ribbon cable alignment and the locating tabs were in the wrong place and would not fit. that part number was 639396-141.
The existing keyboard has a part number 639396-031. i belive that should be the part I
need to fit my laptop?
can you help locate the correct part please?
01-18-2019 07:43 AM
Hi,
Yes, you are correct, the part you need is 639396-031 as you can see on page 24 of service manual. It seems nearly impossible to find from resellers or online.
http://h10032.www1.hp.com/ctg/Manual/c03591253
What you could do is use the USA one which is more easy to find online (such as ebay) part number 681980-001
Hope it helps,
David
01-21-2019 05:07 AM
how can i be certain that the ribbon connector will be aligned in exactly the right posiotion?
Since it costs about £80 to fit i need to be right this time.
And if the US keyboard you mention (681980-001 ) why does the 681980-031 UK version not fit also?
or is the uK version out of supply now?c
can you send a photo of the ribbon connector so I can compare ?
Thanks alot
01-25-2019 05:23 AM
Is anyone able to answer the query about a replace ment keyboard for my HP Envy dv7 - 7334ea. I am told that the US version 681980-001 could fit but I would like to be certain before buying and trying to fit it. Has anyone hgot a photo of the ribbon connector position since this is crucial?
Many thanks