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‎02-16-2025 03:50 AM

HP Recommended

Proline hardrive

Category:
1 REPLY 1

‎11-03-2025 07:26 AM

HP Recommended

Hello Mike250131 ,

Thank you for reaching out. Regarding your query on I need a new hard drive for my prolins laptop that you’re experiencing.

 

Kindly review the instructions as below :

- Were there any hardware or software changes recently 

- Share more details of the product like serial product numbers or complete model name

- We at HP do not encourage using 3rd party accessories or devices , hardware upgrades unless advised in any form of hp documentation

- Find all relevant guides and drivers from the support page here on best effort basis with the limited details that we have about the device  -

HP PCs - Downloading or updating software and drivers

https://support.hp.com/za-en/document/ish_2857204-2362249-16

This will help us narrow down the cause and suggest the best fix

I am an HP Employee. Although I am speaking for myself and not for HP.
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