-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- I need a plastic base connector on the motherboard

Create an account on the HP Community to personalize your profile and ask a question
09-27-2023 12:49 PM
I need the base connector in motherboard that's a plastic one for Hard drive I want to know how I can purchase this piece. Please help with that, if any. It is marked in red in the attached picture.
10-05-2023 07:52 AM
Hi @HANYSE,
Welcome to the HP Support Community.
I'd like to help!
I understand that this is Hardware issue. But the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have an option to schedule a repair as per the warranty and the issue can be fixed.
For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee