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HP Pavilion x360 Convertible 15-dq2003caBundle (10M29UA)
Microsoft Windows 10 (64-bit)

viber_image_2023-09-27_08-00-42-056.jpg

 

I need the base connector in motherboard that's a plastic one for Hard drive I want to know how I can purchase this piece. Please help with that, if any. It is marked in red in the attached picture.

1 REPLY 1
HP Recommended

Hi @HANYSE,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I understand that this is Hardware issue. But the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have an option to schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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