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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
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Accepted Solutions
HP Recommended
Welcome to the HP Community Forum.
First, check your system build (version) in System Information
Windows 10
Control Panel > icon view > Administrative Tools > System Information
OR
Windows 11
Control Panel > icon view > Windows Tools > System Information
System Summary >
Right side column > check the Version
===================================================================
Next,
Check the version build list for your OS
Windows 10 release information
OR
Windows 11 release information
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Enter the device type and model name of your HP device
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP Community Forum.
First, check your system build (version) in System Information
Windows 10
Control Panel > icon view > Administrative Tools > System Information
OR
Windows 11
Control Panel > icon view > Windows Tools > System Information
System Summary >
Right side column > check the Version
===================================================================
Next,
Check the version build list for your OS
Windows 10 release information
OR
Windows 11 release information
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Enter the device type and model name of your HP device
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
9
0
0
HP Recommended
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