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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- I need the boardview and the bios (update) for HP Foxconn ML...

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07-26-2024 07:34 AM - edited 07-26-2024 08:04 AM
HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.
In the forum we generally do not work at the motherboard level, as you may have noticed if you read through a few other threads and sections.
It is difficult to help you if we don't know which specific model you own..
Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.
Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.
Method #3: Press the power button and immediately tap the F2 key.
Method #4: If powering on is not an option, take a look at the bottom of the laptop for the label with the product name and product number. For a desktop look at the rear for the label.
If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.
You might find Boardview file at the BadCaps forum, upon request.
I use Boardview files when troubleshooting a motherboard at the component level.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"