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‎12-28-2023 08:14 PM - edited ‎12-28-2023 08:22 PM

HP Recommended
Product: HP Notebook 14-dq1035cl

I have been going around in circles on the HP site for like an hour and the parts store page won't load properly.

My laptop battery has basically died (won't hold a charge, diagnostic comes back with Logic: weak and can't even give me a charge status anymore).

I'm fine with just ordering off Amazon or whatever, but I need to make sure I have the right part number, because there are a billion options out there.
Added: Also, I've found 2 different part numbers just by digging. What's the difference between L97300-005 vs L11119-855?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-28-2023 08:43 PM

HP Recommended

@Ippus21 

 

1. https://partsurfer.hp.com/partsurfer?searchtext=%20L97300-005    which shows it is a 3CELL BATTERY 41Wh 3.72Ah LI HW0 battery

2. https://partsurfer.hp.com/partsurfer?searchtext=%20L11119-855 which show it is a Assembly-battery 3C 41W 3.6A LI HT030

 

They are not the same. You can find which one is for your machine on 2 lists above.

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎12-28-2023 08:43 PM

HP Recommended

@Ippus21 

 

1. https://partsurfer.hp.com/partsurfer?searchtext=%20L97300-005    which shows it is a 3CELL BATTERY 41Wh 3.72Ah LI HW0 battery

2. https://partsurfer.hp.com/partsurfer?searchtext=%20L11119-855 which show it is a Assembly-battery 3C 41W 3.6A LI HT030

 

They are not the same. You can find which one is for your machine on 2 lists above.

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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