• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
15-bw005ne
Microsoft Windows 10 (64-bit)

My pc not activation becouse the product key not working ineed the the key for id 00331-10000-00001-AA697 

windows 10 pro

 

1 REPLY 1
HP Recommended

Hi,

Your notebook came with Windows 10 Home 64-bit.

If you have installed Windows 10 Pro you will need to purchase a new product key for that edition.

If you install Windows 10 Home you do not need product key as it is in the firmware and Windows will activate once installed and connected to the internet.

 

Hope it helps,

David

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.