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HP Recommended
HP Envy x360 15-bp152wm
Microsoft Windows 10 (64-bit)

I need to know how the Max Support RAM, for my Model: HP 15-bp152wm, ProdID:4AL79UA#ABA

1 REPLY 1
HP Recommended

Hi:

 

Chapter 1 of the service manual indicates that 2 x 8 GB is the max.

 

HP ENVY x360 15m Convertible PC Maintenance and Service GuideIMPORTANT! This document is intended fo...

 

You can see if your notebook may support 2 x 16 GB of memory as follows...

 

Windows users can determine the maximum RAM capacity in the Command prompt with the command below.

 

It gives the final value in kilobytes which can be converted to gigabytes (divide the value by 1048576 to convert KB to GB).

 

Run the Command prompt app as administrator. 

 

Then run the following command.  You can copy and paste the line from here.

 

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