• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-30-2021 10:02 PM

HP Recommended
Product: HP Pavilion 15-cc123cl
Operating System: Microsoft Windows 10 (64-bit)

Hi. I'm trying to find the exact battery I need to replace in my HP Pavilion 15-cc123cl. But I cannot for the life of me find the product through the HP Parts store, nor do I even know the exact battery I need. Could someone please point me in the right direction? My PC's performance is really suffering as of late because of the dying battery, I think. 

Category:
1 REPLY 1

‎07-01-2021 12:50 AM

HP Recommended

@lnguyen2016 

 

It is N/A from HP Part store

 

          https://partsurfer.hp.com/Search.aspx?searchText=2DS92UA

 

You can buy from

        https://www.newegg.com/p/16J-014W-00E31

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.