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‎07-11-2024 01:35 PM

HP Recommended
Product: HP Spectre Folio

I need to contact HP about replacing the battery in my Folio, but the website will not accept the SN or PN. I am stuck in a loop  needing to add the product to call HP for support, but not being able to.

How can I call and get the support I need without adding the device to my account due to a fault on their website?

 

Thanks in advance.

Category:
1 REPLY 1

‎07-15-2024 07:11 AM

HP Recommended

Hi @Techno_Magnus,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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