• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 11

I have a HP 17.3 laptop with keyboard damage and I need to replace the keyboard HELP !!

 

2 REPLIES 2
HP Recommended

@BREIDE -- see: https://partsurfer.hp.com/partsurfer?searchtext=1G136UA

 

It lists all the components for your computer, including the part-number for your keyboard.

Unfortunately, it shows "N/A" -- meaning that you cannot purchase the keyboard from HP.

 

Try searching on eBay or Amazon, based on the part-number in the above listing.

 

HP Recommended

From the Maintenance & Service guide for your notebook choosing the correct keyboard depends on the color of your notebook and whether or not there is a backlight present on the original keyboard. I bolded the HP part numbers to search for. There are plenty of online vendors, including eBay and Amazon.

 

Keyboard, no backlight, jet black L22751-xx1 Keyboard, no backlight,

snow white L22752-xx1 Keyboard, no backlight,

ash silver L22750-xx1 Keyboard, backlit,

ash silver L22749-xx1 Keyboard, no backlight,

tranquil pink (available only with -001 United States keyboards) L26985-001 Keyboard, no backlight,

iridescent pale rose gold (available only with -001 United States keyboards) L26986-001 Keyboard, no backlight,

iridescent ceramic white (available only with -001 United States keyboards) L26987-001 Keyboard, backlit,

tranquil pink (available only with -001 United States keyboards) L28089-001 Keyboard, backlit,

iridescent pale rose gold (available only with -001 United States keyboards) L28090-001 Keyboard, backlit,

iridescent ceramic white (available only with -001 United States keyboards) L28091-00

 

 

the Maintenance & Service guide for your notebook (see ch 3, page 17, item 2)

http://h10032.www1.hp.com/ctg/Manual/c08119882.pdf



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.