• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-10-2022 04:05 PM

HP Recommended
Product: HP Pavilion - 15-cd040wm

I need to replace my laptop's battery urgently, I found 4 options, but I don't know which one would fit my laptop, I need to know the exact battery model that I can order.  preferably a link that I can order from it directly 

 

My laptop: 

Product name: HP Pavilion Laptop 15-cd0xx

 

Category:
3 REPLIES 3

‎11-10-2022 04:13 PM

HP Recommended

Service Manual:

 

Manual 

 

 

See p. 37. This is the battery:

 

3-cell, 41-WHr, 3.6-AHr, Li-ion battery 920070-855

 

Hard to find a vendor who will ship a genuine battery to Egypt, but this seller ships worldwide. It is a compatible battery, not genuine HP but should work fine for you:

 

https://www.ebay.it/itm/284855996365?hash=item4252bd8fcd%3Ag%3AXl4AAOSwZEhiqN1x&amdata=enc%3AAQAHAAA...

 

 

Was this reply helpful? Yes No

‎11-12-2022 08:22 AM

HP Recommended

Hi Huffer, 

Thanks alot for your help. 

 

I need to buy it for Atlanta, US, yet, I still can't find the original one, could you please recommend a vendor that sells genuine batteries,  if possible? 

Was this reply helpful? Yes No

‎11-12-2022 01:23 PM

HP Recommended

US eBay has lots of genuine batteries of this model:

 

https://www.ebay.com/itm/374067936103?hash=item57182fbb67:g:ds0AAOSwIGJjIYyB&amdata=enc%3AAQAHAAAA4K...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.