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HP Envy x360 15.6 inch 2-in-1 Laptop PC 15-fh0000 (77W46AV)
Microsoft Windows 11

I need to update BIOS on my HP Envy 360 Lap Top Windows 11 but the Operating System 24H2 BIOS update isn’t available on HP.  How can I do this?

 

side note, the reason I need to do this is my computer stopped accepting a charge from the charger it came with today and giving me an error message that the cord is incompatible with the computer.  

1 REPLY 1
HP Recommended

Does the laptop battery charge when the laptop is turned off?



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