• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-25-2020 12:44 PM

HP Recommended
Product: HP Laptop - 15s-gr0007au
Operating System: Microsoft Windows 10 (64-bit)

I need to upgrade RAM in my HP Laptop - 15s-gr0007au, can you tell me if I can get 2 slot RAM added of 8 GB

 

If yes, what would happen with the existing one of 4GB 

 

This laptop has expsndable rsm upto 16 gb

Would it be fine if i get 12 gb additional ram or just 8 gb new plus 4 gb existing will work

1 person had the same question
1 REPLY 1

‎08-25-2020 03:23 PM

HP Recommended

@Khushiisaxena 

 

Its specs

 

           https://support.hp.com/in-en/document/c06715802

 

It has  4 GB DDR4-2400 SDRAM (1 x 4 GB).

 

You can upgrade to 12GB (4GB+8GB) it should work but less benefit. RAM sticks are cheap now, you can use the following RAM to upgrade to 16GB:

 

             https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct13814309

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.