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- I really need help ASAP my Bundled Warranty is about to end....

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10-27-2024 08:26 PM
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)
Operating System: Microsoft Windows 11
I have an active Bunded Warranty until 31 Oct 2024. But according to agent, the battery was only covered for 1 year and is no longer covered as of today.
And they don't respond to my inquiries. Very poor customer service.
At this point, I feel like I just don't want to claim this warranty anymore and just leave this laptop in bad condition.
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