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‎04-24-2024 04:09 AM

HP Recommended
Product: HP EliteBook 8570w Mobile Workstation
Operating System: Microsoft Windows 10 (64-bit)

I am facing error message during system boot regarding system information like serial number etc. I had tried HP bios configuratin utility to make chabges in exixting bios, Sr. No., SKU No. Product name, Systen board CT Number, Product family

but after running this utility  with " set: file.txt" the changes could not effect even rebooting.

Is any body could guide me? my email kmsandhu@**bleep**.com

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1 REPLY 1

‎04-24-2024 08:23 AM - edited ‎04-24-2024 08:41 AM

HP Recommended

There is an HP BCU User guide.  The utility was designed for experienced IT personnel use.

It must be run at an Administrator  permissions level .

https://ftp.hp.com/pub/caps-softpaq/cmit/whitepapers/BIOS_Configuration_Utility_User_Guide.pdf

 

There does exist the possibility that the installed OS or laptop  are not supported.


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