• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (64-bit)

I tried to turn on my laptop but the power button flashes and it doesnt turn on. I tried charging the laptop but same problem. I tried pressing the power button for 20 seconds and then plugging in and turn on but nothing happens and also pressed win and B for 4sec and also with power button. Nothing changed. Can anyone help what to do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Compatible motherboards are listed on pages 19 and 20 of the Service Manual here:

 

Service Manual 

 

For example, this would be the best i5 motherboard:

 

Equipped with an Intel Core i5-9300H 2.4-GHz (turbo up to 4.1-GHz) processor (2666-MHz
FSB, 8-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1650 graphics controller with
4-GB of discrete memory, and the Windows 10 operating system
L58864-601

 

To be clear, however, any of the listed motherboard would fit and work in your laptop. 

 

Very expensive but you can search for additional part numbers to see if you can find something cheaper:

 

https://www.ebay.co.uk/itm/275107570517?epid=21062469548&hash=item400db06355:g:pe8AAOSwwIxh3wmQ&amda...

View solution in original post

5 REPLIES 5
HP Recommended

Your motherboard has perhaps died and would have to be replaced or replace the laptop. You do not give us the model to help advise whether it might be under warranty. It could also be the power supply has gone bad and the battery run all the way down. Hard to say 

HP Recommended

Thank you Huffer for replying. My laptop model is hp pavilion gaming dk series.The warranty was also expired If at all my motherboard is the problem, do you how much would it cost to replace it.

HP Recommended

You had best be sitting down before we discuss the cost of motherboard replacement. It would be a pretty high portion of the cost of a new laptop. The model designation you give me is not terribly helpful I need the full model number with all the numbers and letters. 

HP Recommended

Model is Hp Pavilion gaming dk 0263tx

HP Recommended

Compatible motherboards are listed on pages 19 and 20 of the Service Manual here:

 

Service Manual 

 

For example, this would be the best i5 motherboard:

 

Equipped with an Intel Core i5-9300H 2.4-GHz (turbo up to 4.1-GHz) processor (2666-MHz
FSB, 8-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1650 graphics controller with
4-GB of discrete memory, and the Windows 10 operating system
L58864-601

 

To be clear, however, any of the listed motherboard would fit and work in your laptop. 

 

Very expensive but you can search for additional part numbers to see if you can find something cheaper:

 

https://www.ebay.co.uk/itm/275107570517?epid=21062469548&hash=item400db06355:g:pe8AAOSwwIxh3wmQ&amda...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.