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‎12-08-2023 12:24 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Hp mini 311

Category:
5 REPLIES 5

‎12-09-2023 10:37 AM - edited ‎12-11-2023 08:50 AM

HP Recommended

The HP mini 311 was the first Atom processor based laptop brought to market in 2009

 

It actually only had support for 2 GB of installed memory, which is the onboard 1GB memory plus the 2GB soDIMM module giving you 3GB.

 

what did you install?  a 4GB soDIMM module just won't work. That is why you are only seeing the onboard 1GB memory as being recognized as present.

 

This was discussed in a thread back in 20-09

https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/Mini-311-Ram-Upgrade-Question/td-p/138613/...


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‎12-11-2023 05:17 AM

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I changed back to 3gb and it’s still showing 1gb

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‎12-11-2023 06:53 AM

HP Recommended

Try removing one of the modules and then troubleshooting each one separately in both slots. 

 

You might have either a failed slot or module.


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‎12-11-2023 08:29 AM

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My total memory in bios is 1024 how do I change it 

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‎12-11-2023 08:48 AM - edited ‎12-11-2023 08:49 AM

HP Recommended

Your mini has 1 GB of RAM  that is integrated (soldered on) into the chipset on the motherboard.

 

That is probably all your BIOS is currently recognizing if there is an issue with the memory slots or module(s).

 

That is why I made the troubleshooting suggestion for the memory modules and soDIMM slots.


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