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Laptop HP Pavilion 15-bc415nq
Microsoft Windows 10 (64-bit)

So, i've bought this laptop like 2 weeks ago, and in games like "Assassin's Creed" "GTA V" and a lot of other games, my pc is slowing down every 5 seconds. It goes from 60 FPS to 2 FPS back to 60 after 5 seconds goes again to 2 and the game becomes unplayable. I've put all power management settings to performance and it acts like nothing happened. I don't know what to do! Please HELP ME! Specs: Intel i5-8250u

                                              GTX 1050 4gb

                                              4gb RAM

                                              1TB space

PRODUCT NAME: 

HP Pavilion 15-bc415nq

3 REPLIES 3
HP Recommended

@DariusCristian
Thank you for posting on the HP Support Community.

 

I have a few troubleshooting steps we could try to fix the issue:  

Perform Windows Update and HP Support Assistant:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.
    And, also run 
    BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Try disabling the "TurboMode" Here's a video on how to disable the "turbo mode" that causes this issue: Click here 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

I've done everything you said and i still have fps drops. I've done all the driver/bios updates and set all settings to performance and i still have issues with the framerates. My laptop is standing right now on a table so i don't think the overheating is a problem.

HP Recommended

@DariusCristian
Thank you for posting back. 

 

Have you tried with any other lite games?

  • Please follow the steps listed below to improve the FPS on your Intel Graphics adapter: 

    • Update the graphics card driver 

    • Increase the amount of RAM - by increasing the shared memory under system properties > Advanced > Performance settings > Advanced > Change Virtual memory > use the recommended file size for paging. 

    • Make sure the graphics card is not in power saving mode - If you are after a maximum performance of you Intel HD Graphics, make sure you have turned off all of its power-saving features. That is why in order to achieve the maximum performance you have to make sure that your Windows power plan is not on Power Saver, you can use the Balanced or the High-Performance power plan. You can also click the Intel HD Graphics driver tray icon (it should be near the clock in the taskbar), select Graphics Properties, then click the Power tab and select Maximum Performance. 
       
      Please, note that although this tip will certainly improve your Intel HD Graphics' performance it will also increase the power it draws, as well as the heat it generates under heavy load (which is the case for games). Caution is advised, especially if you are on a laptop that experiences temperature problems. 

    • Set the 3D preference of Intel HD Graphics to "Performance" - This trick will help you improve the frame rate in games. To apply it click the Intel HD Graphics driver tray icon, select Graphics Properties, then click the 3D tab and move the slider to Performance. In this way, you sacrifice a bit of image quality for improved 3D performance, which should lead to a few more frames per second (FPS) 

Hope this helps! Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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