I want drivers for my HP 15-BE012TU Notebook

[sadhan4hp]

I have purchased a new laptop HP Core i3 6th Gen - (4 GB/1 TB HDD/DOS) 15-BE012TU Notebook  with DOS operating system. Now I have installed Window 7 Ultimate in my laptop and it works fine. But my Ethernet, USB ports are not working and windows showing error that Drivers are not found. So I want to know from where I will get the Drivers for my laptop. Please help.

Regards,

Sadhan.

[Paul_Tikkanen]

HI:

You need this usb driver...

Download, unzip and run the setup application from the link below.

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

Ethernet:

Ethernet:  Download, unzip and run the setup application from the 1st file listed at the link below.

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

[sadhan4hp]

Hello Paul, Thanks for your reply. I have installed the drivers into my latop and it is working fine. I have 2 more questions:

1) Is there any other driver required for my laptop? IN my device manager still showing some driver is missing like

    a) Network controller

    b) PCI Data Acquisition and Signal Processing controller

    c) PCI Memory Controller

    d) PCI Simple Communication Controller

    e) SM Bus Controller

2) If my USB port always need driver to work then how I will format my computer using USB port? Thormat ere will be no option to format my machine using USB device like pen drive or external ROM?

Please answer my question asap.

Regards,

Sadhan.

[Paul_Tikkanen]

You're very welcome.

You need these drivers for the other devices...

First, install the Intel chipset installation utility and restart the PC.  The 2nd file down on the left is the auto install file.

That will install the smbus controller, and the memory controller.

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

PCI Data Acquisition and Signal Processing controller:

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75506.exe

PCI Simple Communication Controller:

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75509.exe

Network controller:

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79095.exe

Bluetooth:

This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems.

http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78623.exe

You probably need the W7 32 bit graphics driver.   There isn't one from HP, so you will have to see if the one from Intel works.  1st driver on the left is the 32 bit one.

https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th...

Your notebook has the skylake chipset, so anytime you need to reinstall W7, the usb 3 drivers are needed. 

The skylake chipset has no usb2 support until after W7 is installed, and the intel chipset installation utility is installed.  The W7 installation media has no USB3 drivers.

Intel has developed a utility that puts the USB3 drivers into your W7 installation flash drive, so once you do that, you don't have to worrry about it anymore.  There is a readme file on the link for how to use the utility.

You need to download the applicable file version for the operating system you plan to run the utility on.

https://downloadcenter.intel.com/download/25476/NUCs-Windows-7-USB-3-0-Creator-Utility

[sadhan4hp]

Hi Paul, thanks for your help. I have installed all the drivers as you suggested but few Drivers still not installed. 

1) That will install the smbus controller, and the memory controller.

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

The setup is downloaded and when trying to run then nothing happen.

2) You need to download the applicable file version for the operating system you plan to run the utility on.

https://downloadcenter.intel.com/download/25476/NUCs-Windows-7-USB-3-0-Creator-Utility

All the setup are Windos 7 64 bit operating system. In my laptop has 32 bit OS. So please suggest what to do.

Regards,

Sadhan.

[Paul_Tikkanen · Accepted solution]

You're very welcome.

I forgot.  That utility will not work with a 32 bit operating system.  There are 32 bit drivers in the file but the utility needs to be run on a 64 bit OS.

See if this Intel chipset installation utility works instead for the smbus and memory controllers...

This package contains the Intel Chipset Installation Utility. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager. This package is provided for supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78724.exe

[ajitmal]

Hi Paul,
I have exactly the same issue and downloaded the usb and ethernet drivers mentioned using another PC into a usb drive.
But since my laptop is not detecting any usb devices so how do I install these drivers ?

Please help.

Regards,
Ajit

[Paul_Tikkanen]

Hi, @ajitmal :

The product specs for your notebook indicate that it comes with a DVD drive.

Burn the driver files to a CD and use that to install the drivers on your notebook.

[kevin-t]

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