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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- I want some help regarding some ram issue

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02-17-2022 04:32 AM
So, basically im using HP Notebook - 15-db,
Ryzen 3200U, 8Gb of ram 250Gb of SSD. originally im had ram 4gb it had 544mb of reserved memory, but when i upgraded to 8gb the hardware reserved memory was 2.1gb of ram which is incredibly high. So I want a help that is there any solution to like reduce the hardware reserved memory if yes plz reply this issue.
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Accepted Solutions
02-17-2022 06:42 AM
Hi:
Unfortunately, there is no solution to the problem other than to install more physical memory.
Your notebook was intentionally designed that way.
HP released this document a while back, which explains the memory shortage...
https://support.hp.com/us-en/document/c06526774
This seems to only apply to models with AMD Ryzen 3xxx processors and chipsets.
Info on Microsoft PlayReady.
https://www.microsoft.com/playready/overview/
02-17-2022 06:42 AM
Hi:
Unfortunately, there is no solution to the problem other than to install more physical memory.
Your notebook was intentionally designed that way.
HP released this document a while back, which explains the memory shortage...
https://support.hp.com/us-en/document/c06526774
This seems to only apply to models with AMD Ryzen 3xxx processors and chipsets.
Info on Microsoft PlayReady.
https://www.microsoft.com/playready/overview/